DIANNE FABRO
San Manuel
Summary
Accomplished Sales Manager offering 6 years of experience developing and maximizing product sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Field Sales Manager
Crystal City Marketing Company
4 2019 - Current
- Managing key trade accounts involves maintaining customer relationships, understanding needs, and addressing any concerns. This includes regular communication, conducting business reviews, and identifying growth opportunities.
- Leading field sales representatives and collaborating with sales and marketing teams to develop trade promotion plans are crucial. Monitoring trade spend, promotion ROI, and sales performance to improve profitability is essential.
- Achieving sales targets through outbound calling and lead generation, as well as building strong client relationships and managing the sales process, are key responsibilities.
- Working with supply chain teams to optimize inventory levels and conducting market analysis to stay updated on industry trends are vital.
- Collaboration with internal teams and attending meetings to ensure effective execution of trade programs is necessary.
Account Representative
Sutherland Global Services
06.2018 - 02.2019
- Maintains customer records by updating account information, Processing disputes and ensuring proper action on all issues related.
- Resolving financial and service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintains financial accounts by processing customer adjustments
- Prepares product or service reports by collecting and analyzing customer information
Sales and Marketing Executive
Zaink Security Services LLC
11.2014 - 03.2017
- Establishing and nurturing long-term relationships with existing clients to ensure customer satisfaction and repeat business
- Conducting regular client meetings, understanding their requirements, and addressing concerns or issues
- Prospecting, lead generation, and conducting market research to understand customer needs and preferences
- Making sales presentations to potential clients, showcasing the company's products or services, and negotiating sales contracts or agreements
Elderly Caregiver/Driver
Mohammed Al Yousef Group of Companies//
04.2009 - 12.2012
- Assisting clients with personal hygiene tasks, mobility issues, medication administration, nutritious meal planning, housekeeping, loading and unloading staff luggage, making sure clients take prescribed medications, planning and preparing nutritious meals, performing light housekeeping tasks
- Driving the clients to their clinic for regular check-up, Ensuring the vehicle is always parked in designated areas to avoid towing. adjusting travel routes to avoid traffic congestion or road construction, parking vehicles in designated areas, and maintaining the vehicle's cleanliness through regular washing, cleaning, and maintenancemaintenance.
Cook
Nanay’s Food House
06.2007 - 03.2009
- Prepare food items for customers as requested, including special requests, in a timely and consistent manner
- Determine food and supply needs based on rotating menus
- Inspect food products and supplies as needed
- Ensure the work environment and stations are clean and sanitized
- Check food before it is served to customers
- Control and minimize waste
- Comply with outlined safety regulations and procedures.
Education
Ship’s Culinary NC III -
Seamac Technical School
Cookery NC II TESDA - undefined
Clicks Culinary School
Shielded Metal Arc Welding - undefined
TESDA LMMSAT (Luciano Millan Memorial School of Arts and Trade)
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Juan C. Laya National High School
01.1999 - 04.2003
Bachelor of Science in Business Administration - General Business Management
Cebu Institute of Technology
01.2022 - 04.2023
Skills
Mentoring
Awards
- Outstanding results in Sales Target for the Year 2021
- Modern Trade Account Specialist Award 2022
- Extraordinary Sales Award (June to December 2020)
Timeline
Bachelor of Science in Business Administration - General Business Management
Cebu Institute of Technology
01.2022 - 04.2023
Account Representative
Sutherland Global Services
06.2018 - 02.2019
Sales and Marketing Executive
Zaink Security Services LLC
11.2014 - 03.2017
Elderly Caregiver/Driver
Mohammed Al Yousef Group of Companies//
04.2009 - 12.2012
Cook
Nanay’s Food House
06.2007 - 03.2009
undefined
Juan C. Laya National High School
01.1999 - 04.2003
Field Sales Manager
Crystal City Marketing Company
4 2019 - Current
Ship’s Culinary NC III -
Seamac Technical School
Cookery NC II TESDA - undefined
Clicks Culinary School
Shielded Metal Arc Welding - undefined
TESDA LMMSAT (Luciano Millan Memorial School of Arts and Trade)
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