Dianna Gutierrez
Office Management
Taguig City
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Cashier
Max's Restaurant,
Mc Kinley Parkway cor. 32nd St. Bonifacio Global City
2021.01 - 2022.10
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
Sales Assistant
Top Star Computer Parts
292, M. Suarez St.,, Palatiw Pasig Metro Manila
2018.08 - 2020.03
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
- Gathered and prepared sales materials in preparation for sales meetings.
Telesales Insurance Agent
Searchers & Staffers Corporation
39 Polaris, Makati, 1209 Metro Manila
2016.11 - 2017.07
- Developed sales strategies to increase sales of insurance policies.
- Generated quotes and proposals for clients to match individual needs.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
HR Assistant Intern
Natures Spring
410 Elizco Rd, Pasig, Metro Manila
2016.10 - 2017.01
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Sales Associate
Royal Sporting House
Ortigas Center, Mandaluyong, Metro Manila
2016.04 - 2016.10
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Vocational - Office Management
Gateways Institute of Science And Technology
M.H. Del Pilar St. Cor Caruncho Avenue, San Nicola 2015.06 - 2017.02
Skills
Purchase assistance
Timeline
Cashier
Max's Restaurant,
2021.01 - 2022.10
Sales Assistant
Top Star Computer Parts
2018.08 - 2020.03
Telesales Insurance Agent
Searchers & Staffers Corporation
2016.11 - 2017.07
HR Assistant Intern
Natures Spring
2016.10 - 2017.01
Sales Associate
Royal Sporting House
2016.04 - 2016.10
Vocational - Office Management
Gateways Institute of Science And Technology
2015.06 - 2017.02
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