Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

DIANGELI OBACH

Cebu City
DIANGELI OBACH

Summary

Experienced with audio-to-text transcription, ensuring precise and clear documentation. Utilizes advanced listening skills and fast typing to complete tasks efficiently. Knowledge of maintaining confidentiality and adhering to industry standards for accuracy.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
years of professional experience

Work History

Appen.com

Transcriptionist
08.2021 - 10.2022

Job overview

  • Transcribed Australian English & Filipino audios into texts
  • Listened and analyzed audios to ensure the requirements of accuracy are met

CrownLifestyle.net

Marketing and Communications Associate
02.2017 - 04.2019

Job overview

  • Created web contents, blog posts, social media write-ups and captions
  • Made advertising campaigns and maintains social media presence for small business units
  • Answered inquiries from social media accounts and Gmail messages
  • Answered guests’ reviews from TripAdvisor
  • Coordinated with both print and non-print media for partnerships and sponsorships
  • Handled all media-related events
  • Sent proposal and sponsorship letter to clients

hungry.ph

Admin Staff
07.2016 - 12.2016

Job overview

  • Coordinated with business owners to talk about company’s profile
  • Sent business letters to business establishments for partnerships
  • Uploaded business-related information through the official website, hungry.ph
  • Kept track of inventory of stocks from partnered business establishments

8point8

Creative Writer
09.2016 - 11.2016

Job overview

  • Researched for topics like health, entertainment, arts, buildings, etc and made blogs (350-450 words per blog) about these
  • Did social media marketing write ups for Twitter about topics assigned by the client

Center for Premier International Language Studies (CPILS) Inc.

Dormitory Staff
12.2015 - 06.2016

Job overview

  • Facilitated arrival and departure of students
  • Monitored room condition / room status and scheduled room cleaning prior to student arrival and after student checkout
  • Ensured a safe and healthy environment for the students
  • Supervised students’ campus life

Langrich-on: Language Proficiency Inc.

ESL Instructor
03.2015 - 11.2015

Job overview

  • Taught English grammar, writing, reading, speaking, and listening skills to Japanese students, which included correct word pronunciation and accent reduction

ePerformax Contact Centers & BPO

Customer Service Representative (Retail Base Agent / Retail Product Specialist)
09.2011 - 01.2015

Job overview

  • Provided personalized customer service to exceed clients' time and quality expectations
  • Listened and analyzed customer calls to understand what the customer needs and how to resolve their issues in accordance to rules and policies
  • Handled US based retail store customer complaints and feedback

Education

University of San Carlos – Talamban Campus
Nasipit, Talamban, Cebu

Bachelor of Science from Nursing
01.2011

University Overview

Colegio de la Inmaculada Concepcion – Main Campus
Cebu City

01.2007

University Overview

Colegio del Santo Niño
Cebu City

01.2003

University Overview

Skills

  • Interpersonal: Good communication skills, leadership skills, decision-making and problem-solving skills, analytical skills, marketing skills
  • Languages: Speaks fluently in Cebuano, Tagalog and English
  • Computer: Literate in Microsoft Word, Microsoft Excel, Microsoft Powerpoint
  • Technical: Intermediate knowledge on Adobe Photoshop, Canva, strong writing skills
  • Medical: Basic Life Support Certified with The Philippine Red Cross
  • Audio transcription
  • Content creation
  • Social media management
  • Communication skills
  • Customer service
  • Research and analysis
  • Advertising campaigns
  • Content editing
  • Digital marketing strategies
  • Time management
  • Blogging techniques
  • Partnership development
  • ESL instruction methods
  • Brand messaging
  • Inventory tracking
  • Feedback analysis
  • Client relationship management
  • Meeting deadlines consistently
  • Proofreading proficiency
  • Patience and concentration
  • Continuous learning attitude
  • High accuracy level
  • Word processing
  • Quality control
  • Strong grammar
  • Medical terminology
  • Organization skills
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication

Timeline

Transcriptionist
Appen.com
08.2021 - 10.2022
Marketing and Communications Associate
CrownLifestyle.net
02.2017 - 04.2019
Creative Writer
8point8
09.2016 - 11.2016
Admin Staff
hungry.ph
07.2016 - 12.2016
Dormitory Staff
Center for Premier International Language Studies (CPILS) Inc.
12.2015 - 06.2016
ESL Instructor
Langrich-on: Language Proficiency Inc.
03.2015 - 11.2015
Customer Service Representative (Retail Base Agent / Retail Product Specialist)
ePerformax Contact Centers & BPO
09.2011 - 01.2015
Colegio de la Inmaculada Concepcion – Main Campus
Colegio del Santo Niño
University of San Carlos – Talamban Campus
Bachelor of Science from Nursing
DIANGELI OBACH