Diane Marie Ancheta
Medical Secretary
San Fernando, Province of La Union,LUN
Summary
Doctor's Assistant supporting physician clinics through patient call handling, scheduling 20+ appointments per day, and accurate registration. Manages 50+ patient records per week, follows up on scheduling needs, and processes 20+ payments per shift and official receipts while keeping daily operations organized. Delivers steady front-desk support across medical documentation, cashiering, and service coordination.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Doctor's Assistant
Lorma Medical Center
01.2026 - Current
- Process 15-20 patient records and visit documents daily to support accurate office workflow.
- Coordinate patient scheduling and update appointment details to support smooth clinic operations.
- Review patient information for completeness before forwarding records to the appropriate department.
- Support claims processing and prior authorization follow-up for timely patient service coordination.
- Maintain organized medical documentation to help keep patient files current and accessible.
- Handle payment posting and billing updates while keeping records aligned with completed visits.
- Track claim status and follow up on pending approvals to reduce delays in patient processing.
- Assist with outpatient coding tasks by organizing visit details for review and submission.
- Respond to routine patient questions with clear guidance on scheduling, records, and office procedures.
- Use Microsoft Office to prepare correspondence, update logs, and manage daily office records.
- Apply HIPAA compliance practices when handling patient information and confidential office communications.
- Monitor denial management cases and gather supporting information for resubmission or correction.
- Support front desk and back office needs by routing forms, messages, and patient requests efficiently.
Education
Bachelor of Science - Nursing
Union Christian College
La UnionSkills
Inpatient coding
Outpatient coding
Medical documentation
Scheduling
Microsoft Office
Insurance verification
Claims processing
Prior authorization
Medical billing
Denial management
Eligibility verification
HIPAA compliance
Payment posting
Certification
Bookkeeping
Timeline
Doctor's Assistant
Lorma Medical Center
01.2026 - Current
Bachelor of Science - Nursing
Union Christian College