Diana Rose Todoc
Administration Staff
Binangonan
Summary
Dynamic Administrative Assistant with a proven track record at Pagasa Hospital, excelling in customer service and data organization. Enhanced office efficiency through streamlined procedures and effective communication, while maintaining accurate electronic health records. Recognized for fostering a collaborative environment and implementing inventory systems that reduced costs significantly.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Pagasa Hospital
01.2013 - Current
- Coordinated daily administrative operations to ensure efficient workflow and communication.
- Assisted in maintaining electronic health records, ensuring accuracy and compliance with regulations.
- Developed office procedures to streamline administrative tasks and improve efficiency.
- Prepared correspondence and reports, facilitating effective communication within departments.
- Supported onboarding processes for new employees, fostering a welcoming environment.
- Implemented inventory tracking systems for office supplies, reducing waste and costs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Secretary
FRA Apparel
01.2008 - 12.2012
- Coordinated office events and meetings, enhancing team collaboration and engagement.
- Maintained organized filing systems, improving document retrieval efficiency.
- Assisted with inventory management, supporting supply chain operations seamlessly.
- Monitored office supplies and placed orders as needed to ensure operational continuity.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Vocational Certificate - I.T.
03-2006
Information Technology
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Word
Time management
Microsoft Excel
File organization
Computer proficiency
Filing
Customer relations
Clerical support
Documentation and recordkeeping
Microsoft Office Suite
Database entry
Excel spreadsheets
Data organization
Verbal communication
Deadline oriented
Records management
Professional and mature
Filing and data archiving
Invoice processing
Timeline
Administrative Assistant - Pagasa Hospital
01.2013 - Current
Secretary - FRA Apparel
01.2008 - 12.2012
University of Rizal System - Vocational Certificate, I.T.