Diana Marie U. Kausing
Gen. Trias , Cavite,Region IV-A Calabarzon
Summary
Results-driven Team Leader skilled in performance evaluation, task delegation, and employee training. Expertise in quality assurance, internal auditing, and process improvement, with strong capabilities in health and safety compliance and quality control. Demonstrated ability to resolve complex customer enquiries and cultivate positive employee relationships. Committed to optimising processes and achieving organisational goals through effective leadership and technical proficiency.
Overview
1
1
Language
1
1
Certification
13
13
years of professional experience
Work History
Team Leader
House Technology Industries Pte.,Ltd.
Gen. Trias Cavite , Philippines
2022.12 - Current
- Led staff meetings to delegate tasks, assign workloads and communicate priorities, ensuring alignment with team goals.
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Monitored staff performance and developed targeted improvement plans to address specific challenges.
- Evaluated team performance and provided constructive feedback to improve daily goal achievement.
- Fostered a positive work environment by encouraging open communication and collaboration among team members. to enhance employee relationships.
- Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand.
- Addressed complex customer enquiries by providing clear and accurate information to ensure satisfaction., disputes and complaints.
Internal Auditor
House Technology Industries Pte.,Ltd.
Gen. Trias Cavite , Philippines
2017.04 - Current
- Analysed internal controls, recommending improvements for enhanced efficiency.
- Summarised internal audit findings and presented results and recommendations to senior management.
- Analysed operational procedures to identify inefficiencies and recommend improvements.
- Contributed to the development of the organisation's internal audit strategy and objectives.
Quality Assurance Officer
House Technology Industries Pte.,Ltd.
Gen. Trias Cavite , Philippines
2016.03 - Current
- Developed and implemented quality assurance policies and procedures to maintain product standards.
- Collaborated with cross-functional teams to develop quality standards for new product launches.
- Facilitated training sessions for staff on quality assurance best practices, significantly improving team performance.
- Inspected output samples, checking for faults and quality using appropriate methods.
- Analysed customer feedback and complaints to address quality concerns and enhance customer satisfaction.
Production Operator
House Technology Industries Pte.,Ltd.
Gen. Trias Cavite , Philippines
2013.06 - 2022.12
- Operated production machinery, adjusting settings to enhance performance and ensure quality output.
- Operated and maintained machinery, performing regular checks to guarantee operational effectiveness and safety compliance.
- Conducted quality control inspections, identifying defects and taking corrective actions to uphold product standards.
- Implemented quality control measures, inspecting products to ensure they met company and customer standards.
- Followed production schedule to achieve set time scales and quality standards.
- Performed cleaning and maintenance on machines and workspaces to ensure operational efficiency.
- Organised tools and equipment for efficient accessibility and maintenance.
- Maintained clean and organised production areas to reduce risk of accidents and improve safety compliance.
- Used hand tools, jigs and and machinery safely to maintain safe working area.
- Packed items securely for shipment, safeguarding against damage during transport.
Education
Cavite Nation High School
Cavite City2009-01
San Lorenzo Ruiz Elementary School
Cavite City 2003-01
Computer Programming
Datacom Instritute of Computer Technology
Cavite City Skills
- Quality assurance
- Quality Control
- Quality standards
- Internal auditing
- Process improvement
- Employee training
- Performance evaluation
- Task delegation
- Customer resolution
- Health and safety awareness
- Materials handling
- Quality control knowledge
Languages
English
Proficient
C2
Certification
- Certified Machine Operator ( Miter Saw and Wood Oven Machine)
- Certified Wood Grader - based on Japanese Agricultural Standard
- Certified Internal Auditor
Timeline
Team Leader
House Technology Industries Pte.,Ltd.
2022.12 - Current
Internal Auditor
House Technology Industries Pte.,Ltd.
2017.04 - Current
Quality Assurance Officer
House Technology Industries Pte.,Ltd.
2016.03 - Current
Production Operator
House Technology Industries Pte.,Ltd.
2013.06 - 2022.12
Cavite Nation High School
San Lorenzo Ruiz Elementary School
Computer Programming
Datacom Instritute of Computer Technology