Diana Luz Gonzales
Lipa City
Summary
Results-driven quality assurance expert equipped for high-impact roles, with a robust background in software testing, defect tracking, and process enhancement. Proven ability to identify inefficiencies and ensure compliance with industry standards, complemented by a strong focus on team collaboration and measurable results. Adaptable to evolving project needs while consistently delivering quality outcomes, leveraging expertise in manual testing and API testing. Committed to a proactive approach in problem-solving and fostering continuous improvement within teams and processes.
Overview
14
14
years of professional experience
Work History
Senior Quality Assurance Engineer
Sweep
Remote
12.2024 - Current
- Led quality assurance initiatives to enhance product reliability and reduce defects.
- Developed and implemented comprehensive test plans and automated testing frameworks.
- Collaborated with cross-functional teams to ensure alignment on quality standards and practices.
- Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
- Created test cases and test scripts to maintain cohesive team approach to product development.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Demonstrated new product features and functionality to project stakeholders.
- Met tight deadlines to satisfy client demands and project timelines.
- Worked with stakeholders and team members on quality assurance efforts for hardware components.
Web Services Tester
Rendition Digital International, Inc.
Makati
01.2022 - 05.2024
- Creation of test designs, test processes, test cases and test data.
- Responsible for conducting the testing, thereafter analyze the results and then submit observations to the development team using Postman API
- Prepared and executed functional and regression testing.
- Communicated with the project management team and QA Lead to resolve defects.
- Report and tracked the status of defects and provided a status report during daily stand ups.
Quality Assurance Specialist
KMC Solutions
Makati City
07.2019 - 01.2022
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Participate in walkthrough of testing procedures, solution design and triage.
- Prepared and executed functional and regression testing.
- Responsible for conducting the testing, thereafter analyze the results and then submit observations to the development team.
- Uses Mingle, JIRA, Trello Board, Confluence, Load Complete and Selenium IDE as tools.
- Responsible in Mobile and Desktop Web Testing
Quality Assurance Tester
Vertere Global Solutions
Quezon City
04.2018 - 01.2019
- Executed test scenarios based on approved Business Requirement Document in Manual
- Use of iPad as testing the test device
- Quick turnaround time in retesting and closing defects
- Work closely with BA and Test Lead
- Performs UAT and Regression testing
- Providing daily status report every after shift specifying the risk or problems encountered during execution, test execution summary and productivity loss summary.
- Uses Lifelines, RC Index, Workdesk, DECS, iFunBox as tools
Quality Assurance Specialist
Arcadier Pte Ltd
Makati City
03.2016 - 04.2018
- Used business requirements to create test plans.
- Reported defects to developers and escalated critical issues.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Incorporated delivery requirements into planning of testing schedules.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Admitting Clerk
Lipa Medix Medical Center
Lipa City
03.2014 - 05.2014
- Conducted patient intake interviews, recording and documenting relevant information.
- Assisted with medical coding and billing tasks.
- Prepared and processed patient referrals and transfer requests.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Arranged forms and charts for each patient.
- Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
- Verified patient details and insurance coverage and collected co-pays.
Data Analyst
Accenture
Quezon City
06.2012 - 01.2014
- Produced monthly reports using advanced Excel spreadsheet functions.
- Documented effective and replicable methods for extracting data and organizing data sources.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Used statistical methods to analyze data and generate useful business reports.
- Utilized data visualization techniques to present and explain complex data sets.
Education
No Degree - Professional Education
Batangas State University
Batangas03-2014
Bachelor of Science - Information Technology
Lyceum of The Philippines University
Batangas04.2012
Skills
- Web technologies and services
- Regression testing
- Test case writing
- Manual test case preparation
- Automation knowledge
- Defect monitoring
- Test implementation
- Documentation skills
- Attention to Detail
- Planning and Coordination
- Excellent Communication
- Self-Motivated
- Dependable and Responsible
- Test planning
- User acceptance testing
- Test case design
- Manual testing
- Functional testing
Timeline
Senior Quality Assurance Engineer
Sweep
12.2024 - Current
Web Services Tester
Rendition Digital International, Inc.
01.2022 - 05.2024
Quality Assurance Specialist
KMC Solutions
07.2019 - 01.2022
Quality Assurance Tester
Vertere Global Solutions
04.2018 - 01.2019
Quality Assurance Specialist
Arcadier Pte Ltd
03.2016 - 04.2018
Admitting Clerk
Lipa Medix Medical Center
03.2014 - 05.2014
Data Analyst
Accenture
06.2012 - 01.2014
No Degree - Professional Education
Batangas State University
Bachelor of Science - Information Technology
Lyceum of The Philippines University