Diana Fe Ollica
Dagupan City,PAN
Summary
Seeking a position with an outstanding career opportunity that allows me to demonstrate my skills while contributing to the company’s success.
Overview
9
9
years of professional experience
Work History
OPERATION STAFF – DISPATCHER
INSPIRING PG, INC.
03.2024 - Current
- Monitors and report the data that are accomplished by the technicians
- Daily monitoring of efficiency rate of installed and restored by technicians
- Ensures data are all included and correct
- Keeping all the log sheet data.
- Do call-outs, booking and dispatching tickets when will be the availability of the subscribers
OPERATION STAFF – DISPATCHER
JIDA COMMUNICATION PHILIPPINES INC
11.2022 - 08.2023
- Monitors and report the data that are accomplished by the technicians
- Daily monitoring of efficiency rate of installed and restored by technicians
- Ensures data are all included and correct
- Keeping all the log sheet data.
- Do call-outs, booking and dispatching tickets when will be the availability of the subscribers
OPERATION STAFF – DISPATCHER
WUHAN FIBERHOME INTERNATIONAL TECHNOLOGIES PHILIPPINES., INC.
03.2019 - 11.2022
- Provide and dispatch information and details to the technicians
- Implements call outs and scheduled subscribers for faster installations.
- Dispatch the repair and install tickets to the technicians with their designated areas
- Provide reports to upper management
- Records all the data(s) in software programs.
ENCODER / INVENTORY CLERK
MASTER GLASS AND ALUMINUM
03.2017 - 02.2018
- Inventory and monitoring of the nearly out of stocks, subject for Purchase Order
- Encoding orders of the customers
ENCODER / ADMIN STAFF / INVENTORY CLERK
NORTH LUZON MARKETING
06.2016 - 02.2017
- Inventory and monitoring of the stocks
- Encoding orders of the agents
- Ensures the cleanliness of the office
- Reports the daily sales
- Coordination with the clients
- Answering phone calls / Greetings visitors and managing office supplies
Education
Bachelor of Science - Information Technology – Web Development
PHINMA - UNIVERSITY OF PANGASINAN
Dagupan City, Pangasinan01.2016
Secondary Education - undefined
CALASIAO COMPREHENSIVE NATIONAL HIGH SCHOOL
Poblacion West Calasiao, Pangasinan01.2012
Primary Education - undefined
MOTHER OF GOOD COUNSEL ACADEMY
Ambonao, Calasiao01.2009
Skills
- Proficient in Microsoft Office such as Word, Excel and Powerpoint
- Moderate written and verbal communication skills in English
- Proficient in handling multiple tasks
- Efficient at acquiring new skills
- Ability to Work Under Pressure
TRAININGS AND SEMINARS ATTENDED
TRANING EXPERIENCE
- ON-THE-JOB-TRAINING Social Security System (Dagupan Branch) A.B. Fernandez Eastgate Plaza, Dagupan, Pangasinan January – April 2016
SEMINARS ATTENDED
- “MICROCONTROLLER PROGRAMMING USING ARDUINO” Kristher Louis R. Vidal PHINMA - UNIVERSITY OF PANGASINAN Phinma - University of Pangasinan, Arellano St., Dagupan City July 11, 2014
- “WEB DEVELOPMENT TECHNIQUES and TRADE SECRETS” Gene Illorin PHINMA - UNIVERSITY OF PANGASINAN Phinma - University of Pangasinan, Arellano St., Dagupan City July 18, 2014
- “INTRICACIES OF GAME DEVELOPMENT” Howard Go PHINMA - UNIVERSITY OF PANGASINAN Phinma - University of Pangasinan, Arellano St., Dagupan City August 1, 2014
- “CCTV Installation” Nerriza Bustillo PHINMA - UNIVERSITY OF PANGASINAN Phinma - University of Pangasinan, Arellano St., Dagupan City September 05, 2014
- “Internet of Things and Web of Things” Bernard Rosario and Desiree Cendana PHINMA - UNIVERSITY OF PANGASINAN Phinma - University of Pangasinan, Arellano St., Dagupan City October 10, 2014
References
Name : ANN ROSE DE LEON
Address : BALANGA, BATAAN
Position : OPERATION TEAM LEADER(IPG)
Contact # : 09511240856
Name : OLIVIA BERNABE
Address : LUBAO, PAMPNGA
Position : OPERATION TEAM LEADER (IPG)
Contact # : 09090332356
Name : ARMAN VICTOR FELIPE
Address : LUBAO, PAMPNGA
Position : OPERATION MANAGER (IPG)
Contact # : +639175025694
Disclaimer
I hereby certify that the information written herein is true and correct. Any misinterpretation on my part shall be sufficient for this document to be denied.
DIANA FE C. OLLICA
Signature above printed name
Timeline
OPERATION STAFF – DISPATCHER
INSPIRING PG, INC.
03.2024 - Current
OPERATION STAFF – DISPATCHER
JIDA COMMUNICATION PHILIPPINES INC
11.2022 - 08.2023
OPERATION STAFF – DISPATCHER
WUHAN FIBERHOME INTERNATIONAL TECHNOLOGIES PHILIPPINES., INC.
03.2019 - 11.2022
ENCODER / INVENTORY CLERK
MASTER GLASS AND ALUMINUM
03.2017 - 02.2018
ENCODER / ADMIN STAFF / INVENTORY CLERK
NORTH LUZON MARKETING
06.2016 - 02.2017
Secondary Education - undefined
CALASIAO COMPREHENSIVE NATIONAL HIGH SCHOOL
Primary Education - undefined
MOTHER OF GOOD COUNSEL ACADEMY
Bachelor of Science - Information Technology – Web Development
PHINMA - UNIVERSITY OF PANGASINAN
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