Open To Work
Verified
This profile is verified using an email address.
Diana Montoya
Meycauayan City, Bulacan
Summary
Diligent secretary with expertise in building effective professional relationships with clients and colleagues. Proficient in office administration and customer service, ensuring prompt resolution of inquiries and enhancing operational efficiency. Strong attention to detail and proactive approach contribute to improved customer satisfaction and team collaboration.
Overview
2
2
Language
14
14
years of professional experience
Work History
Secretary
Conch Marketing Inc.
Meycauayan City Bulacan
05.2024 - Current
- Coordinated communications by managing calls, responding to emails, and interfacing with clients to ensure smooth information flow.
- Streamlined daily office operations and organized filing systems for efficiency.
- Prepared correspondence and reports utilizing Microsoft Office Suite.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Handled invoice processing to ensure timely payments to vendors. for payment; tracked payments received from vendors and clients.
Salesperson
Powermiles Cellphone & Accesories
Pasay
01.2015 - 12.2020
- Demonstrated product features and benefits to enhance customer understanding.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Assisted customers in selecting cellphone accessories tailored to their needs.
- Trained new staff on sales techniques and product knowledge efficiently.
- Managed inventory levels and organized merchandise displays effectively.
Cashier/Cook
Siomai House
Meycauayan City Bulacan
03.2013 - 03.2014
- Operated cash register and processed customer transactions efficiently.
- Prepared and cooked a variety of siomai items for customer orders.
- Provided friendly service while addressing customer inquiries and concerns.
- Ensured cleanliness and organization of kitchen and dining areas.
- Monitored food inventory levels and assisted with stock management.
Education
High School Diploma -
St. Mary's College
Meycauayan City Bulacan05-2012
High School Diploma -
Meycauayan National High School
Meycauayan City Bulacan06-2011
Skills
- Office administration
- Microsoft Office Suite
- Document preparation
- Data entry
- Filing system management
- Invoice processing
- Efficiency improvement
- Customer relationship management
- Client communication
- Customer service
- Time management
- Office safety protocols
- Inventory management
- Communication strategies
- Active listening
- Complaint handling
Languages
English
Intermediate (B1)
B1
Affiliations
- Volunteer in cleaning our barangay, Brgy. Perez, Meycauayan City, Bulacan.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteLocation: Taiwan
Open to relocation: Yes
Minimum Desired Compensation
NT$0/hrTimeline
Secretary
Conch Marketing Inc.
05.2024 - Current
Salesperson
Powermiles Cellphone & Accesories
01.2015 - 12.2020
Cashier/Cook
Siomai House
03.2013 - 03.2014
High School Diploma -
St. Mary's College
High School Diploma -
Meycauayan National High School