DIANA G. ESTREMADURA
Igbaras
Summary
Dedicated dining worker, skilled coffee maker, and experienced stock clerk with strong customer service, food handling, and inventory skills. Very adaptable and detail-oriented, able to succeed in busy environments while keeping quality high and ensuring customer satisfaction.
Experienced with inventory management, stock organization, and timely replenishment. Utilizes efficient methods to maintain accurate records and streamline stock processes. Knowledge of effective teamwork and adapting to dynamic work environments.
Overview
11
11
years of professional experience
Work History
Sales Stock Clerk
Society of St Pauls
08.2022 - 06.2025
- Organized and labeled inventory for efficient restocking and access.
- Assist customers with product inquiries and purchase.
- Handle cash, credit, and digital payments accurately.
- Ensured shelves were fully stocked and the sales floor remained orderly.
- Provided product information and customer assistance.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
Job Order - Mayors Office
LGU Igbaras
12.2020 - 06.2022
- Provide administrative and clerical support to various municipal departments.
- Support office operations, including scheduling and organizing meetings or events.
- Assist in community programs, public service, and government initiatives.
- Advocated for citizen engagement through town hall meetings and public forums, enhancing transparency.
Barista
Black Scoop Cafe
06.2019 - 05.2020
- Prepare and serve a variety of coffee, teas, and specialty beverages.
- Operate espresso machines, grinders, and brewing equipment.
- Take customer orders, process payments, and handle cash or digital transactions.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Cleaned counters, machines, utensils, and seating areas daily.
- Used POS system to accurately enter orders and process payments.
Service Crew
Dining Personnel Green Mango Food Corporation
06.2014 - 11.2017
- Greet and assist customers in a friendly and professional manner.
- Follow food safety and sanitation standards.
- Assist in setting up and clearing tables efficiently.
- Assisted in training new staff on service protocols and menu knowledge.
- Handled cash register operations accurately, processing transactions efficiently.
- Implemented improved workflow processes to enhance service speed and quality.
- Collaborated with team members to meet high standards of service during peak hours.
Education
Associate Degree in Bachelor - Industrial Technology, Major in Food Technology
Iloilo Science And Technology University
Miagao, Iloilo04.2014
Skills
- Customer Service & Guest Relations
- Cash Handling & POS Operation
- Inventory Management & Stock Replenishment
- Teamwork & Collaboration
- Adaptability & Multitasking
- Quick Learner
- Customer response
- POS systems
References
Dan Rommel, Gastala, Municipal Registrar Office, 0997-910-7438, LGU Igbaras Iloilo
Timeline
Sales Stock Clerk
Society of St Pauls
08.2022 - 06.2025
Job Order - Mayors Office
LGU Igbaras
12.2020 - 06.2022
Barista
Black Scoop Cafe
06.2019 - 05.2020
Service Crew
Dining Personnel Green Mango Food Corporation
06.2014 - 11.2017
Associate Degree in Bachelor - Industrial Technology, Major in Food Technology
Iloilo Science And Technology University
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