Diana Chavit
Customer Service Representative
Quezon City,Metro Manila
Summary
Hi! My name is Diana Chavit, 31 years old, your friend and reliable agent at your service. I have excellent communication and problem-solving skills, and I’m always happy to go the extra mile to provide our customers with the best possible experience.
Overview
13
13
years of professional experience
Work History
Freelancer
HexClad.com
10.2023 - Current
- Email and Phone Customer Service Representative for an online cookware store
Phone Customer Service Representative
Ibex Global-FedEx
08.2020 - 10.2023
- Phone Customer Service Representative- 1 year
- Email Support Representative (high revenue customers)-2 years
Phone Customer Service and Technical Support Representative
Concentrix-Amazon
09.2017 - 02.2020
- LOB handled- Retail, Kindle e-reader, Fire tablet, Fire TV stick, Prime Video and digital subscriptions.
Chat Support Representative
Afni PH-Verizon Wireless
04.2015 - 03.2015
Chat Support Representative
Teleperformance-AT&T Mobility
07.2014 - 03.2015
Outbound Sales Representative
HKT/PCCW Teleservices
03.2013 - 03.2014
- Company Overview: Financial company
Education
Bachelor's degree of secondary education - Values education
Philippine Normal University
01.2012
High School - undefined
Maria Clara High School
01.2010
Skills
- Shopify
- Zendesk
- Kustomer
- Salesforce
- Other CRM tools
- Aftershift
OTHER SKILLS
I am self-motivated and extremely driven. I work well under pressure and can deliver reliable results. I am a team player and can work in a fast environment.
Timeline
Freelancer
HexClad.com
10.2023 - Current
Phone Customer Service Representative
Ibex Global-FedEx
08.2020 - 10.2023
Phone Customer Service and Technical Support Representative
Concentrix-Amazon
09.2017 - 02.2020
Chat Support Representative
Afni PH-Verizon Wireless
04.2015 - 03.2015
Chat Support Representative
Teleperformance-AT&T Mobility
07.2014 - 03.2015
Outbound Sales Representative
HKT/PCCW Teleservices
03.2013 - 03.2014
High School - undefined
Maria Clara High School
Bachelor's degree of secondary education - Values education
Philippine Normal University
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