Time Matters
Dexter Job Uy
Paralegal
Davao City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
9
9
years of post-secondary education
Work History
Paralegal
Florida Law Firm
Tampa
07.2023 - Current
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Prepared legal briefs, motions, and pleadings.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Edited and proofread legal documents to verify accuracy.
- Researched statutes, decisions, legal articles, and codes.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Contacted clients to schedule appointments and discuss progress of cases.
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
Court Decongestion Officer
Supreme Court Of The Philippines RTC Branch 61 Davao Del Sur
Digos City
06.2022 - 07.2024
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Drafted Court decisions , Resolutions and Court Orders
- Managed Court calendar
- Liaise with Court clients and counsels
Paralegal
Presidential Management Staff
Davao City
07.2018 - 05.2022
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Prepared legal briefs, motions, and pleadings.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Monitored changes in laws, regulations and other legal matters to keep compliant with requirements.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases
- Edited and proofread legal documents to verify accuracy.
- Researched statutes, decisions, legal articles, and codes.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
Team Manager
VXI Global Holdings Inc.
Davao City
01.2013 - 08.2016
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Led employee relations through effective communication, coaching, training, and development.
- Evaluated employee performance on [Timeframe] basis and coached and trained [Number] team members, increasing quality of work and employee motivation.
- Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
- Implemented training programs to maximise team member development and potential.
- Aligned team goals and objectives with organizational strategy, aiding business growth.
- Recruited and trained high-performing team members, maintaining optimized customer service.
- Coordinated team collaboration to share ideas and build best practices.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Facilitated meetings to communicate team performance goals and results.
- Established and maintained performance, quality and service standards for professional customer care.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Delivered regular team meetings for aligned work towards common goals.
- Developed performance measurement strategies, identifying areas for improvement.
- Launched quality assurance practices for each phase of development
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Customer Service Representative/Technical Support Representative
Convergys
Cebu City
01.2008 - 05.2011
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer service orders promptly to increase customer satisfaction.
- Tracked customer service cases and updated service software with customer information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Handled customer inquiries and suggestions courteously and professionally.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Promptly responded to inquiries and requests from prospective customers.
- Educated customers about billing, payment processing and support policies and procedures.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
J.D. - Law
Cor Jesu College of Law
Digos City 06.2017 - 05.2020
Bachelor of Science - Biology Major in Cell Biology
University of The Philippines in Mindanao
Davao City 06.1999 - 05.2005
Skills
Proficient in MS Office
Court transcription
Exceptional writer
Specialty in Elder law
Administrative support
Legal compliance
Legal Research
Document preparation
Financial and estate planning
Case management
Software
Timeline
Paralegal
Florida Law Firm
07.2023 - Current
Court Decongestion Officer
Supreme Court Of The Philippines RTC Branch 61 Davao Del Sur
06.2022 - 07.2024
Paralegal
Presidential Management Staff
07.2018 - 05.2022
J.D. - Law
Cor Jesu College of Law
06.2017 - 05.2020
Team Manager
VXI Global Holdings Inc.
01.2013 - 08.2016
Customer Service Representative/Technical Support Representative
Convergys
01.2008 - 05.2011
Bachelor of Science - Biology Major in Cell Biology
University of The Philippines in Mindanao
06.1999 - 05.2005