Summary
Overview
Work History
Education
Skills
Timeline
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Dexter Sumo

Dexter Sumo

Logistics Warehouse Clerk
Taguig, Metro Manila

Summary

Dynamic professional with a proven track record at Super Value Inc., excelling in warehouse operations and data entry. Recognized for enhancing customer satisfaction through effective problem-solving and collaboration. Adept at conducting trend analytics to streamline logistics processes, ensuring accuracy and efficiency in inventory management.

Overview

9
9
years of professional experience

Work History

Warehouse Logistics Clerk

Super Value Inc.
09.2017 - 09.2025
  • Generate essential shipping documents through the SAP system to streamline the processes.
  • Conduct trend analytics to identify the root causes of product delivery discrepancies for proactive resolutions.
  • Maintained accurate records of returns, such as RTVs, by creating comprehensive documentation.
  • Reduced order processing time with accurate data entry and timely communication.
  • Received all warehouse shipments and logged into system, delivering high level of accuracy.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Collaborated with cross-functional teams, including third-party manpower, transport, backload, and storage departments, to ensure seamless logistics operations throughout the organization.
  • Conducted regular audits of physical inventory, identifying discrepancies and updating records accordingly.
  • Enhanced customer satisfaction by resolving shipping discrepancies and addressing inquiries promptly.
  • Prepared comprehensive reports on logistics activities, providing valuable insights for decision-making purposes within the organization.

Hybrid App Developer

Naotech Incorporated
03.2017 - 08.2017


  • Optimized app performance with efficient code and regular updates for smoother functionality.
  • Proactively identified potential areas for growth within existing projects, leading to further opportunities for expansion or enhancement.
  • Provided detailed documentation on all aspects of application development for easy reference by team members or clients.
  • Provide remote support using TeamViewer for client inquiries, efficiently resolving system issues.
  • Develop innovative features to significantly enhance user experience.
  • Resolved technical issues promptly, minimizing disruption to app services, and maintaining high levels of user satisfaction.
  • Collaborated effectively with designers, developers, and clients to drive system enhancements.

Education

Bachelor of Science - Information Technology

The Fisher Valley College
Taguig City, Philippines
04.2001 -

Skills

    Warehouse Operations

    Hardware and Software troubleshooting

    Customer Service

    Computer Literacy

    Data Entry

    Teamwork and Collaboration

    Problem Solving abilities

    Time Management abilities

    Critical Thinking

    Attention to detail

Timeline

Warehouse Logistics Clerk

Super Value Inc.
09.2017 - 09.2025

Hybrid App Developer

Naotech Incorporated
03.2017 - 08.2017

Bachelor of Science - Information Technology

The Fisher Valley College
04.2001 -

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Dexter SumoLogistics Warehouse Clerk