Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEXTER ROJAS

KIAMBA SARANGANI

Summary

Operations manager specializing in regulatory compliance and performance management at Uni-trade Lending Inc. Demonstrated success in training teams, enhancing productivity, and resolving customer issues. Achievements include implementing solutions that significantly improved service delivery and operational efficiency. Strong leadership in fast-paced environments with a focus on team development and achieving business objectives. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

31
31
years of professional experience

Work History

MANAGER

Midway KM Twenty-Four Agri-Ventures
Katubao Kiamba Sarangani
03.2025 - Current
  • Ensured compliance with regulatory requirements and industry standards.
  • Conducted performance reviews for team members.
  • Coached, mentored and trained team members in order to improve their job performance.

DRIVER

Kiamtransco
Kiamba Sarangani
01.2007 - Current
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

SANGGUNIAN MEMBER

Local Government of Poblacion
Kiamba Sarangani
12.2013 - 02.2019
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Exceeded client satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.

SANGGUNIAN SECRETARY

Local Government of Poblacion
Kiamba Sarangani
12.2007 - 11.2013
  • Processed invoices for payment; tracked payments received from the clients.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Proof read documents before submission; corrected any errors found in grammar or punctuation.
  • Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
  • Assisted with special projects or tasks related to departmental functions upon request.

INDUSTRIAL CLEANER

Hotel Emas
Tawau Kota-kinabalo
07.2009 - 08.2009
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Emptied trash cans and replaced liners as needed.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Transported waste materials from designated areas to disposal sites or other designated locations for proper disposal.
  • Ensured that hazardous waste was disposed of safely in accordance with company policies.
  • Inspected all areas to ensure compliance with safety standards.
  • Cleaned production equipment using appropriate solvents and solutions according to safety regulations.
  • Assisted in the set up of workstations for new employees by providing needed tools and materials.

OPERATIONS MANAGER

Uni-trade Lending Inc.
General Santos
08.2004 - 12.2007
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Performed cost analysis for various projects to determine budget requirements.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.

CORPORATE SECRETARY

Grogun, Inc
Quezon City
04.2001 - 04.2004
  • Provided support during due diligence activities related to mergers and acquisitions processes.
  • Monitored changes in relevant legislation and regulations affecting corporate governance practices.
  • Drafted board resolutions, minutes, memoranda of understanding and other corporate documents.
  • Handled confidential financial information related to company operations.

ADMINISTRATIVE OFFICER

Grogun, Inc
Quezon City
01.2000 - 03.2001
  • Compiled daily activity logs and updated records with pertinent information on a regular basis.
  • Developed and implemented administrative procedures to improve operational efficiency.
  • Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
  • Developed new filing systems to improve accuracy of document retrieval processes.
  • Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.

PAYROLL OFFICER

Grogun, Inc
Quezon City
01.1998 - 12.1999
  • Managed 401K contributions by calculating amounts due from employee salaries and wages.
  • Reconciled payroll accounts on a monthly basis to ensure accuracy of data entry into the system.
  • Prepared end-of-year tax forms such as W2s and 1099s for distribution to employees and contractors.
  • Responded to inquiries from outside agencies regarding wage verification requests or unemployment claims.
  • Reviewed timesheets for accuracy prior to processing payroll runs.

COLLECTION OFFICER

Grogun, Inc
Quezon City
06.1997 - 12.1997
  • Maintained accurate records of collection activities in customer database.
  • Processed payments from customers according to company policies and procedures.
  • Adhered strictly to all relevant laws regarding collections activity in accordance with local regulations.
  • Followed up on overdue accounts via telephone calls, emails, letters, or other means of communication.
  • Analyzed data from multiple sources in order to assess risk levels associated with certain accounts.
  • Developed collection strategies for delinquent accounts, including payment arrangements with customers.

TEACHER

Notre Dame of Kiamba
Kiamba Sarangani
06.1994 - 03.1997
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Encouraged critical thinking skills and problem solving strategies among students.
  • Organized parent conferences throughout the year to discuss student progress.
  • Assessed student performance through tests, quizzes and other assessments.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.

Education

Basic Arc Welding Course

Don Bosco Technical Institute
Makati City
02-2012

General Tanker Familiarization

National Maritime Polytecnic
Tacloban City
05-2010

Gender Sensitivity Training For Seafarers

National Maritime Polytechnic
Tacloban City
05-2010

Shore Based Firefighting For Tankers

National Maritime Polytechnic
Tacloban City
05-2010

Basic Safety Training

MATS Training Center
General Santos City
03-2010

Housekeeping And Food & Beverage Services

EURO Asia Hospitality Training Center
General Santos City
04-2009

Bachelor of Arts - Theological Studies

Don Bosco Center of Theological Studies
Makati City
03-1999

Bachelor of Arts - Philosophy

Notre Dame Marbel University
Koronadal City
03-1994

Skills

  • Regulatory compliance
  • Performance management
  • Employee training
  • Project management
  • Data analysis
  • Customer service
  • Cross-functional collaboration
  • Conflict resolution
  • Team building
  • Performance evaluation

Timeline

MANAGER

Midway KM Twenty-Four Agri-Ventures
03.2025 - Current

SANGGUNIAN MEMBER

Local Government of Poblacion
12.2013 - 02.2019

INDUSTRIAL CLEANER

Hotel Emas
07.2009 - 08.2009

SANGGUNIAN SECRETARY

Local Government of Poblacion
12.2007 - 11.2013

DRIVER

Kiamtransco
01.2007 - Current

OPERATIONS MANAGER

Uni-trade Lending Inc.
08.2004 - 12.2007

CORPORATE SECRETARY

Grogun, Inc
04.2001 - 04.2004

ADMINISTRATIVE OFFICER

Grogun, Inc
01.2000 - 03.2001

PAYROLL OFFICER

Grogun, Inc
01.1998 - 12.1999

COLLECTION OFFICER

Grogun, Inc
06.1997 - 12.1997

TEACHER

Notre Dame of Kiamba
06.1994 - 03.1997

Basic Arc Welding Course

Don Bosco Technical Institute

General Tanker Familiarization

National Maritime Polytecnic

Gender Sensitivity Training For Seafarers

National Maritime Polytechnic

Shore Based Firefighting For Tankers

National Maritime Polytechnic

Basic Safety Training

MATS Training Center

Housekeeping And Food & Beverage Services

EURO Asia Hospitality Training Center

Bachelor of Arts - Theological Studies

Don Bosco Center of Theological Studies

Bachelor of Arts - Philosophy

Notre Dame Marbel University

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