Dexter Caputilla
Davao City
Summary
Experienced with property management, leasing processes, and tenant relations. Utilizes strong negotiation abilities to close deals and ensure tenant satisfaction. Track record of effective communication and problem-solving in dynamic real estate environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Real Estate Leasing Admin
Poplar Homes Property Management
01.2023 - 01.2025
- Consistently Top Performer as Leasing Admin
- Account Handled: Leasing Property Management
- Provides current and prospective residents with the best possible customer service to retain residents and lease properties
- Provides accurate information to residents and prospects in a courteous manner and fills all reasonable requests or requirements
- Discovers, engages, and advances each prospect and follow up until they have set an appointment, found a home within our portfolio, or decided not to move
- Screened prospective tenants using background checks and credit reports, minimizing risk for property owners.
- Collaborated with marketing team to create captivating promotional materials for available properties.
- Provided exceptional customer service to both property owners and potential tenants, fostering loyalty and repeat business.
- Conducted thorough market research to stay current on local trends and pricing strategies.
- Negotiated favorable lease terms on behalf of clients, securing optimal rental rates and conditions.
Customer Service Representative
VXI Global
09.2020 - 12.2022
- Recognized as the Year Top Customer Service Representative
- Account Handled: Amerimark & Modivcare (Healthcare Transportation Company)
- I worked directly with customers to provide assistance, resolve complaints, answer questions, and process orders
Customer Service for Billing and Sales
Ibex Global Inc.
04.2018 - 08.2020
- Awarded as Top Sales and Billing Performer Year 2018 and 2019
- Account Handled: AT&T
- Assisted with the overall operations of the customer's billing records about bill payments, update account statements, explaining the charges on the bill, payment arrangements, and resolve account discrepancies or adjustments
Education
Bachelor of Science - Accountancy
University of Mindanao
04.2018
Skills
- Ability to Use Positive Language
- Ability to work under pressure
- Persuasive Speaking Skills
- Creative & Critical Thinking
- Time Management
- Customer service skills
- Client relationships
- Property management
- Appointment scheduling
- Document review
- Background checks
- Property inspection
- Property showings
- Customer service
- Telephone and email etiquette
- Customer service expertise
- Property tours and inspections
- Leasing and sales
- Property marketing
- Background check process
- Property tours
- Application management
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 12in the development of Leasing Properties
Certification
- Recognitions and Service Awardee
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureCareer advancementFlexible work hoursWork from home optionQuote
Every problem is a gift—without problems we would not grow.
Tony Robbins
References
- Vickie Hightower
CA Property Manager- vickiehightower@gmail.com/vickie@poplarhomes.com
- Heather Stone
Sr. Property Manager in Missouri- heatherlynstone@gmail.com
- Jana Eis
NC- Property Manager- Your919realtor@gmail.com
- Brandy Johnson
CA Property Manager- brandy.hensley@rocketmail.com
Timeline
Real Estate Leasing Admin
Poplar Homes Property Management
01.2023 - 01.2025
Customer Service Representative
VXI Global
09.2020 - 12.2022
Customer Service for Billing and Sales
Ibex Global Inc.
04.2018 - 08.2020
- Recognitions and Service Awardee
Bachelor of Science - Accountancy
University of Mindanao
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