DEXIE I. PASIGNAJEN
Lapu-lapu City
Summary
Cultivated positive customer relationships to enhance service satisfaction and loyalty.,Guided team initiatives to uphold service standards and drive operational success.,Promoted a culture of professionalism and teamwork among colleagues and management.
Overview
4
4
years of professional experience
Work History
Housekeeping Attendant
Jpark Resort and Waterpark Cebu
Lapu-Lapu, Cebu
09.2023 - Current
- Maintained cleanliness and sanitation standards in guest rooms and public areas.
- Inspected rooms for maintenance issues and reported findings to management.
- Collaborated with team members to ensure efficient room turnover during peak times.
- Utilized cleaning chemicals and equipment safely according to established protocols.
On-the-Job Training— Housekeeping & F&B Attendant
EGI RESORT AND HOTEL
Looc Maribago, Lapu-Lapu City, Cebu
02.2023 - 06.2023
On-the-Job Training— Housekeeping & F&B Attendant
Palm Beach Resort and Spa
Punta Engaño, Lapu-Lapu City, Cebu
09.2022 - 01.2023
Education
Bachelor of Science - Hospitality Management
Cebu Technological University - Pinamungajan Campus
Pinamungajan, Cebu06.2023
Senior High School - General Academic Strand
Pinamungajan National High School
Pinamungajan, Cebu03.2019
Skills
- Assisted in resolving issues and taking initiative on assigned tasks
- Focused on accuracy and precision in all tasks
- Utilized strong vocabulary to enhance communication
- Managed high-volume workloads effectively
- Provided excellent customer service support
- Maintained composure under pressure
References
DANILLO, MAYOLA, Housekeeping Supervisor, 09155672484, Jpark Island Resort and Waterpark Mactan
Languages
English
Bilingual or Proficient (C2)
Filipino
Bilingual or Proficient (C2)
Timeline
Housekeeping Attendant
Jpark Resort and Waterpark Cebu
09.2023 - Current
On-the-Job Training— Housekeeping & F&B Attendant
EGI RESORT AND HOTEL
02.2023 - 06.2023
On-the-Job Training— Housekeeping & F&B Attendant
Palm Beach Resort and Spa
09.2022 - 01.2023
Bachelor of Science - Hospitality Management
Cebu Technological University - Pinamungajan Campus
Senior High School - General Academic Strand
Pinamungajan National High School