Dessie Lyn Gemarino
Digos, Province of Davao del Sur
Summary
Dynamic professional with a strong background in hospitality and management, notably at Bread For Life. Proven expertise in enhancing employee engagement and streamlining operations. Skilled in cooking and customer service, I excel in creating positive environments and fostering strong relationships, ensuring satisfaction and loyalty among clients.
Overview
10
10
years of professional experience
Work History
Domestic Helper
Kuwaiti
Hatteen
07.2022 - 07.2024
- Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Maintained a clean, safe, and organized home environment for family members.
- Established trust with employers through reliable performance in completing daily tasks efficiently.
- Utilized time management skills to effectively prioritize multiple responsibilities throughout each day.
Manager in Charge
Bread For LIfe
Calbayog City, Province Of Samar, Philippines
04.2016 - 06.2021
- Reduced staff turnover rates with effective onboarding processes, training programs, and ongoing support for professional growth opportunities.
- Enhanced employee engagement with regular feedback, recognition programs, and career development support.
- Led cross-functional teams to streamline operations and successfully achieve organizational goals.
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
- Implemented performance tracking systems, driving employee accountability and continuous improvement efforts.
- Managed budgets effectively, reducing unnecessary expenses while maintaining high-quality resources for the team.
- Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
Cashier
Pan De Pane Bakeshop
Trading . Davao City
02.2014 - 06.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree - Food And Beverages Nc2
CORE INSTITUTE OF TECHNOLOGY
San Pedro Davao City 04-2013
Skills
- Childcare experience
- Home maintenance
- Grocery shopping
- Elderly care
- Cleaning proficiency
- Cooking expertise
- Housekeeping
- Teamwork
- Physically strong
- Excellent oral and written communication
- Customer service
- Hospitality background
- Customer service-focused
- FLUENT IN [LANGUAGE]
Timeline
Domestic Helper
Kuwaiti
07.2022 - 07.2024
Manager in Charge
Bread For LIfe
04.2016 - 06.2021
Cashier
Pan De Pane Bakeshop
02.2014 - 06.2015
No Degree - Food And Beverages Nc2
CORE INSTITUTE OF TECHNOLOGY