Summary
Overview
Work History
Education
Skills
Timeline
Generic
Desiree Per Royena

Desiree Per Royena

Los Banos,LAG

Summary

Experienced with healthcare resource management and compliance standards, enhancing patient care through strategic planning. Utilizes strong analytical skills to assess patient needs and coordinate services effectively. Knowledge of regulatory requirements and collaborative practices ensures optimal outcomes.

Overview

11
11
years of professional experience

Work History

Utilization Management Representative

Carelon Global Solution Inc. Phil.
01.2022 - 04.2025
  • Developed strong working relationships with healthcare providers to ensure seamless communication and coordination of services.
  • Provided comprehensive support to clinical staff, assisting in the development of guidelines for appropriate service utilization.
  • Managed complex cases involving multiple stakeholders, expertly navigating sensitive situations while maintaining a focus on patient outcomes.

Pharmacy Assistant/Cashier Assistant

Family Health and Beauty Corp. (Watsons)
11.2016 - 12.2021
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Store Officer

Generika Drugstore
08.2014 - 06.2015
  • Unloaded arriving product stock and moved to store display areas.
  • Led merchandise selection, pricing, planning and marketing.
  • Supplied daily support to buyer and assistant buyer.
  • Rotated manufacturer products.
  • Implemented loss prevention strategies to minimize shrinkage and protect store assets.

Education

Bachelor of Science - Pharmacy

University of Perpetual Help System DALTA
Calamba, Province Of Laguna
05-2013

Skills

  • Critical thinking
  • HIPAA compliance
  • Professionalism and ethics
  • Documentation accuracy
  • Healthcare regulations
  • Resourcefulness and initiative
  • Goal oriented approach
  • Medical terminology proficiency
  • Interpersonal and written communication
  • Documentation and reporting

Timeline

Utilization Management Representative

Carelon Global Solution Inc. Phil.
01.2022 - 04.2025

Pharmacy Assistant/Cashier Assistant

Family Health and Beauty Corp. (Watsons)
11.2016 - 12.2021

Store Officer

Generika Drugstore
08.2014 - 06.2015

Bachelor of Science - Pharmacy

University of Perpetual Help System DALTA

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Desiree Per Royena