Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Certification Statement
Timeline
Generic

Desiree Joy Jo

Malabon City

Summary

I have acquired a Bachelor's degree in Elementary Education. Then, I started as an ESL teacher in an online education company, instructing English language to Chinese students at different age ranges. In pursuit of gaining more experience, I moved on to the outsourcing field as a Customer Service Representative for an American-based service provider, helping customers and store dealers with questions and issues. Later, I went back to teaching and became an Elementary school teacher in a regular classroom environment. These experiences have made me more adaptable, socially skilled, and capable of successfully interacting with diverse learners and clients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Elementary Teacher

Tiong Se Academy
07.2022 - Current
  • Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
  • Implemented creative classroom management techniques to maintain an orderly and focused learning environment.
  • Promoted a positive classroom environment by establishing clear expectations and fostering strong communication between students, parents, and staff members.
  • Evaluated student progress regularly through formative assessments, adjusting teaching strategies as needed for improved outcomes.

Customer Service Representative

Teleperformance Philippines
08.2021 - 01.2022
  • Act as a liaison, provide services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency

Grade School Teacher

Academia De La lilia Inc.
08.2020 - 10.2020
  • Worked as a Mathematics and MAPEH teacher to grades 4, 5, and 6

ESL Teacher (Homebased)

51talk Philippines
07.2019 - 03.2020
  • Worked as a home-based online English teacher to Chinese students of different age groups

Education

Bachelor of Science - General Education

Governor Andres Pascual College
Navotas, Metro Manila, Philippines
03.2019

Skills

  • Technology integration
  • Microsoft Office
  • Google Workspace
  • Organizational skills

  • Communication
  • Time Management
  • Differentiated instruction
  • Team collaboration

Certification

  • Registered Professional Teacher, 03/01/22
  • TEFL Certification, 07/01/20

Languages

English
Advanced (C1)
Filipino
Bilingual or Proficient (C2)
Korean
Beginner (A1)

Personal Information

  • Age: 25
  • Height: 5’6 (167 cm)
  • Weight: 55 KG
  • Date of Birth: 11/30/99
  • Gender: Female
  • Marital Status: Single

Certification Statement

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Timeline

Elementary Teacher

Tiong Se Academy
07.2022 - Current

Customer Service Representative

Teleperformance Philippines
08.2021 - 01.2022

Grade School Teacher

Academia De La lilia Inc.
08.2020 - 10.2020

ESL Teacher (Homebased)

51talk Philippines
07.2019 - 03.2020

Bachelor of Science - General Education

Governor Andres Pascual College
Desiree Joy Jo