Summary
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Deolito Dumagan

Deolito Dumagan

Tay Tay Rizal,RIZAL

Summary

Results-driven finance professional with proven track record in managing client accounts and optimizing financial processes. Skilled in financial analysis, customer service, and problem-solving. Strong focus on team collaboration and driving outcomes. Reliable and adaptable to changing business needs.

Work History

Account Specialist

Beyond Borders Solutions Provider, Inc
04.2023 - 11.2024
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Set up new customer accounts and updated existing profiles with latest information.

Account Specialist

Jk Collection & Recovery Inc.
03.2021 - 12.2023
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Completed routine and complex account updates to resolve problems.

Account Specialist

Digido Finance Corp.
01.2022 - 03.2022
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Completed routine and complex account updates to resolve problems.
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.

Account Associate

RGS Recovery Management and Collections Services
08.2017 - 01.2021
  • Streamlined account management processes for improved efficiency and accuracy.
  • Deployed meticulous organization skills by assisting in coordination of client deliverables.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Merchandiser/Sales Associate

IMARRA PROMO
05.2015 - 06.2017
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Education

High School Diploma -

Temistocles A. Merioles, Sr. Mem. High School
Armenia, Uson, Masbate
04-2012

Skills

  • Customer relationship development
  • Account updating
  • Billing resolutions
  • Documentation skill
  • Terms negotiation
  • Research proficiency
  • Reporting skill
  • Account investigations
  • Billing issue resolution

Timeline

Account Specialist

Beyond Borders Solutions Provider, Inc
04.2023 - 11.2024

Account Specialist

Digido Finance Corp.
01.2022 - 03.2022

Account Specialist

Jk Collection & Recovery Inc.
03.2021 - 12.2023

Account Associate

RGS Recovery Management and Collections Services
08.2017 - 01.2021

Merchandiser/Sales Associate

IMARRA PROMO
05.2015 - 06.2017

High School Diploma -

Temistocles A. Merioles, Sr. Mem. High School

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Deolito Dumagan