Summary
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Deolito Dumagan

Deolito Dumagan

Tay Tay Rizal,RIZAL

Summary

Results-driven finance professional with proven track record in managing client accounts and optimizing financial processes. Skilled in financial analysis, customer service, and problem-solving. Strong focus on team collaboration and driving outcomes. Reliable and adaptable to changing business needs.

Work History

Account Specialist

Beyond Borders Solutions Provider, Inc
948 CORPORATE CENTRE BUILDING AURORA QUEZON CITY
04.2023 - 11.2024
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Set up new customer accounts and updated existing profiles with latest information.

Account Specialist

Jk Collection & Recovery Inc.
Unit 1001 10th Floor Coher Center 1424 Quezon Ave
03.2021 - 12.2023
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Completed routine and complex account updates to resolve problems.

Account Specialist

Digido Finance Corp.
Units P107003R, P107007R, P107008R, Level 7 Cyberp
01.2022 - 03.2022
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Completed routine and complex account updates to resolve problems.
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.

Account Associate

RGS Recovery Management and Collections Services
Anonas LRT City Center Fourt Floor
08.2017 - 01.2021
  • Streamlined account management processes for improved efficiency and accuracy.
  • Deployed meticulous organization skills by assisting in coordination of client deliverables.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Merchandiser/Sales Associate

IMARRA PROMO
P TUAZON PROJ 4 QUEZON CITY
05.2015 - 06.2017
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Education

High School Diploma -

Temistocles A. Merioles, Sr. Mem. High School
Armenia, Uson, Masbate
04-2012

Skills

  • Customer relationship development
  • Account updating
  • Billing resolutions
  • Documentation skill
  • Terms negotiation
  • Research proficiency
  • Reporting skill
  • Account investigations
  • Billing issue resolution

Timeline

Account Specialist

Beyond Borders Solutions Provider, Inc
04.2023 - 11.2024

Account Specialist

Digido Finance Corp.
01.2022 - 03.2022

Account Specialist

Jk Collection & Recovery Inc.
03.2021 - 12.2023

Account Associate

RGS Recovery Management and Collections Services
08.2017 - 01.2021

Merchandiser/Sales Associate

IMARRA PROMO
05.2015 - 06.2017

High School Diploma -

Temistocles A. Merioles, Sr. Mem. High School

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Deolito Dumagan