Summary
Overview
Work History
Education
Skills
Software
Cooking Photography, Singing
Timeline
BusinessDevelopmentManager
Dennis Butial

Dennis Butial

Angeles City

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work History

Account Supervisor

IQOR
Angeles city
08.2022 - Current
  • Helped to develop key client partnerships by seamlessly overseeing workflow, learning clients' business and delivering key presentations.
  • Provided strategic recommendations and managed agency resources to fulfill client's marketing needs.
  • Oversaw financial management of accounts and budgeting for future estimates.

Customer Service Representative

Alorica
Angeles city
03.2022 - 09.2023
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Sales Representative

Concentrix
Angeles city
03.2017 - 10.2018


  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Customer Service Representative

Transcom
Pasig city
03.2010 - 06.2016
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor of Science - Business Management

ABE INTERNATIONAL COLLEGE
Cubao Quezon City
06.2009 - 03.2010

Bachelor of Science - Business Management

Angeles University Foundation
Angeles City
06.2000 - 03.2002

High School Diploma -

SOCIAL MEDIA ACADEMY
Taguig City
04.2018 - 06.2018

Skills

Customer Relations

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Software

Social Media, Word Processing, Design and Video Skills

Cooking Photography, Singing

My hobbies are: Cooking, Photography and Singing

I love to cook food for my family. I always take a lot of photographs when I travel and I sing about love most of the time.

Timeline

Account Supervisor

IQOR
08.2022 - Current

Customer Service Representative

Alorica
03.2022 - 09.2023

High School Diploma -

SOCIAL MEDIA ACADEMY
04.2018 - 06.2018

Sales Representative

Concentrix
03.2017 - 10.2018

Customer Service Representative

Transcom
03.2010 - 06.2016

Bachelor of Science - Business Management

ABE INTERNATIONAL COLLEGE
06.2009 - 03.2010

Bachelor of Science - Business Management

Angeles University Foundation
06.2000 - 03.2002

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Dennis Butial