Denise Angelica Panis

• Currently handling 4 Managing Directors and assisting them with their meetings, travels, expenses, and other AdHoc tasks that they might need
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Worked closely with management to provide effective assistance for specific aspects of business operations. Ex. IW GPH (had several calls with Bhey, Jill, and JC)
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
• Demonstrated adaptability by quickly mastering new software applications for various tasks.
• Provided training, guidance and ongoing support to program staff.
• Created and delivered effective training materials and courses.
• Maintained 97% - 100% KPI score monthly

Handling 6 Partners in PwC Consulting Australia

• Managed the schedules and communications of key company executives while monitoring their inbox/emails
• Helped executives book their flgihts, hotels, car transfers, and even restaurant bookings
• Assisted teams in extracting reports so that they can bill the client propoerly for their services

Aside from my work for my Partners, I also do internal admins in our team here in Manila

• Created a google website that includes all relevant links for training and activity trackers
• Trained the new joiners in our team (almost 30 members since 2021)
• Updated outdated process maps (2022)
• Maintained a KPI score (Key Performance Indicator) of 98.04% for the year 2022
• Averaging about 7.5 hours in productive office utilisation for the month of February 2023

• Maintained customer satisfaction with timely table check-ins to assess drink or other needs
• Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
• Handled inventory every end of the month to ensure the correct number of products being purchased by the

• Observed clinical psychology staff and attended 300 hours of supervision to develop practical knowledge and abilities
• Observed patients and conducted therapeutic individual and family therapy sessions and led summer day treatment groups and therapeutic activities to teach them functional living skills and address any behavioral issues.