Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Deniell Rod Dela Cruz

Assistant Liaison Officer/Loan Processor
Orani, Province of Bataan

Summary

Dynamic banking professional with extensive experience at Village Bank Inc., excelling in customer service and loan processing. Proven ability to troubleshoot computer systems and maintain compliance with banking procedures. Recognized for effectively training new employees and managing multiple tasks under pressure, ensuring seamless operations and client satisfaction.

Overview

6
6
years of professional experience
3
3
Certifications

Work History

Assistant Liaison Officer/Bank Teller Cashier/Loan Officer

Village Bank Inc.
01.2020 - Current
  • Provide account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals.
  • Assist customers by answering questions, processing transactions, and assisting them with other bank business.
  • Prepare and maintain all paperwork for existing and new loans.
  • Conduct detailed interview with applicants in order to examine if their eligibility for a loan.
  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.).
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts etc.)
  • Conduct training for newly hired employees

Education

Bachelor of Science - Information Technology

ACLC College of Balanga
Balanga, Province Of Bataan, Philippines
04.2001 -

Skills

  • Computer system troubleshooting
  • Excellent customer service and communication skills
  • Ability to work well under pressure and handle multiple tasks simultaneously
  • Accurate typing and data entry skills
  • Proficient in Microsoft Office and familiar with banking software systems
  • Proficient in banking procedures and compliance

Additional Information

CHARACTER REFERENCE

Name of references: Bernadette Cruz Tibig Title / Position: Business Owner Name of Company: Awesome Graphics, Amber Builders, Amber Logistics Contact Number: 09052250888

Certification

KNOW YOUR MONEY BRIEFING

Timeline

Standard First Aid and BLS-CPR with Automated External Defibrillation Training

03-2025

KNOW YOUR MONEY BRIEFING

02-2025

Assistant Liaison Officer/Bank Teller Cashier/Loan Officer

Village Bank Inc.
01.2020 - Current

ITIL v3 Foundation (Information Technology Infrastructure Library)

02-2018

Bachelor of Science - Information Technology

ACLC College of Balanga
04.2001 -

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Deniell Rod Dela CruzAssistant Liaison Officer/Loan Processor