DEEPIKA DUTTA
Legal & Compliance Professional
Manila
Summary
Highly experienced and competent legal & compliance professional with over 16 years of experience diverse experience in the financial services industry, covering corporate governance, internal audit, risk management, credit control and insurance claims. Unique blend of legal insight and business acumen to drive successful outcomes. Demonstrates influential leadership, client relations and advocacy and consensus building to achieve results. Led complex transactions and strategic alliance to effectively support key business initiatives.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Head of Legal & Compliance
Bajaj Finserv Direct Limited, B MARKETS
07.2018 - 04.2023
- Reporting to the CEO as Head of Legal to lead and effectively manage the legal & compliance team and driving outcomes through collaboration and leadership
- Led team of 6 legal associates and 2 compliance executives
- Appointed as Chief Compliance Officer for Insurance and Mutual Fund products
- Presiding officer for Internal Complaints and Whistleblower Committee
- Key responsibilities
- Contract review, compliance monitoring and regulatory reporting, Advising CEO and Senior executive management on legal and regulatory issues and implications of operational decisions
- Advising on new areas of law to meet demands of multi-faceted business
- Partnering with HR, Finance, risk management and other business functions
- Cost control measures and strategic planning
- Submission for regulatory registrations and licenses
- Key Achievements
- Growth in department headcount from 2 to 9 within 5 years
- Implemented Contract management tool and automated workflow tool to drive efficiency within department, reducing the turnaround by 90%
- Collaborate with international partners for technology, vendor, to finalize legal contracts worth millions of dollars
- Only female representation in Senior management team.
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.
AXA Business Service Pvt. Ltd
01.2005 - 01.2014
Manager - Credit Control
AXA Business Services
01.2013 - 10.2014
- Outline: Role reporting to VP – Finance and Operations. Led team of 80 people. Responsible for client management, business growth and service level achievements.
- Key responsibilities
- Oversaw credit control and instalments team and ensured timely collection of premiums for AXA Insurance UK
- Oversaw employees’ performance through coaching, training, and talent development
- Led and motivated employees to achieve required debt ratio targets and maintained excellent relationship with broker groups
- Key Achievements
- Streamlined very fragmented process that affected debt ratio of company
- Saved overall £51K through process improvements in one year
- Savings were realized to grow business and absorb additional work from UK to India
- Implemented relationship management framework with large broker partners.
Internal Audit Manager
01.2007 - 01.2013
- Outline: Joined Internal audit team based on merit assessment and business knowledge. Role reporting to Head of Audit as third line of defense. Responsible for executing risk-based audit plan.
- Key responsibilities
- Conducted and coordinated complex audit projects
- Issue reports with concise root cause and practical recommendations; follow up to closure of all open audit issues
- Identified and evaluated organization’s risk areas and work closely with global audit team
- Stakeholder relationship management for early understanding key risks and business priorities
- Assisted other AXA entities/External auditors with testing of Sarbanes-Oxley controls
- Developed and delivered training programs for team
- Key Achievements
- Supported the Head of Audit in preparation of Annual internal audit plan
- Managed the India audit team in absence of Head of Audit for four months
- Assisted in development of Quality Assurance Program per the IIA Standards
- Received appreciation from Director of AXA UK – P&C for highlighting control gaps, reducing leakage worth millions of pounds, during secondment to AXA UK on audit project.
Process Leader
AXA Insurance, P&C Claims
01.2006 - 01.2007
- Responsible for training, process manual documentation, quality audits and handling first level escalations for AXA Insurance UK – P&C claims processes in India.
Claims Advisor
AXA Insurance
01.2005 - 01.2006
- Processed claims over phone and through mail, email and fax for AXA Insurance UK – P&C.
Education
Postgraduate certificate - Financial Management
Symbiosis Institute of Business Management
India 01.2008 - 04.2009
Master of Science - Biochemistry
University of Pune
India 01.2003 - 04.2005
Bachelor of Science - Chemistry
University of Pune
India 01.2000 - 04.2003
Skills
Leadership and communicationundefined
Timeline
Head of Legal & Compliance
Bajaj Finserv Direct Limited, B MARKETS
07.2018 - 04.2023
Manager - Credit Control
AXA Business Services
01.2013 - 10.2014
Postgraduate certificate - Financial Management
Symbiosis Institute of Business Management
01.2008 - 04.2009
Internal Audit Manager
01.2007 - 01.2013
Process Leader
AXA Insurance, P&C Claims
01.2006 - 01.2007
AXA Business Service Pvt. Ltd
01.2005 - 01.2014
Claims Advisor
AXA Insurance
01.2005 - 01.2006
Master of Science - Biochemistry
University of Pune
01.2003 - 04.2005
Bachelor of Science - Chemistry
University of Pune
01.2000 - 04.2003
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