Deborah Jelyna Abian
Manager Property Investment
Taguig
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Manager of Business Development and Sales
SM Development Corporation
01.2022 - 02.2025
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
- Established long-term relationships with key industry players which helped in gaining valuable insights into emerging trends.
- Booth Manning & Organized meeting overseas which positively impacted brand awareness among potential customers.
VIP Lounge Server
Solaire Resort & Casino
09.2019 - 12.2021
- Maximized revenue opportunities by upselling premium products and services when appropriate.
- Enhanced overall guest experience through consistent attention to detail while setting up table settings.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Casino Table Games Dealer
Ebet
05.2015 - 07.2018
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Maintained professional appearance while adhering to casino dress code policies, projecting a polished image that enhanced overall guest experience.
Customer Service Representative
McGraw-Hill
05.2013 - 03.2015
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Service Crew Member
McDonald's
07.2012 - 04.2013
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Service Crew Member
Chowking
04.2011 - 05.2012
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
- Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
Education
Bachelor of Science - Real Estate Management
Lyceum Of Alabang
04.2001 -
Bachelor of Science - International Travel And Tourism Management
Lyceum of The Philippines University
04.2001 -
Skills
Teamwork and collaboration
Excellent communication
Reliability
Task prioritization
Goal setting and achievement
Adaptability and flexibility
Customer service
Effective communication
Time management abilities
Timeline
Manager of Business Development and Sales
SM Development Corporation
01.2022 - 02.2025
VIP Lounge Server
Solaire Resort & Casino
09.2019 - 12.2021
Casino Table Games Dealer
Ebet
05.2015 - 07.2018
Customer Service Representative
McGraw-Hill
05.2013 - 03.2015
Service Crew Member
McDonald's
07.2012 - 04.2013
Service Crew Member
Chowking
04.2011 - 05.2012
Bachelor of Science - Real Estate Management
Lyceum Of Alabang
04.2001 -
Bachelor of Science - International Travel And Tourism Management
Lyceum of The Philippines University
04.2001 -
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