Timeline
Work History
Overview
Quote
OfficeManager
Joselito Manuel  Mamaat

Joselito Manuel Mamaat

Architect / Travel Consultant
Manila,NCR

Timeline

International Travel Consultant

TBPO
04.2024 - Current

Customer Service Expert

247 Ai
01.2024 - 04.2024

Customer Engagement Specialist/ Fixed Term Cont.

Probe Group
08.2023 - 12.2023

Customer Care Executive

Probe Group
02.2017 - 08.2023

AT&T/U-verse DTV Consultant

Sutherland
02.2012 - 02.2017

Architect/Special Projects Division/ PMD

Megaworld Corporation
02.2002 - 01.2012

Site Architect

Rider Hunt Liacor (RHLI)
10.1997 - 01.2002

Architectural Drafter

Atlantic Gulf and Pacific Co. (AG&P)
10.1994 - 02.2002

Work History

International Travel Consultant

TBPO
Greenhills , Philippines
04.2024 - Current
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Customer Service Expert

247 Ai
Makati, Philippines
01.2024 - 04.2024
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Customer Engagement Specialist/ Fixed Term Cont.

Probe Group
Magallanes , Philippines
08.2023 - 12.2023
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Customer Care Executive

Probe Group
Magallanes , Philippines
02.2017 - 08.2023

Responsible for customers delinquent accounts, overdue billings, due dates, payment arrangements. Evaluate customers eligibility for hardship assistance, and provide extensions.

Blended account for outgoing and incoming calls.

  • Excellent communication skills, both verbal and written.

AT&T/U-verse DTV Consultant

Sutherland
Makati BGC, Philippines
02.2012 - 02.2017

Appointed as Technical Support for DTV/ U-verse account, provide assistance for trouble shooting for channel programming, bandwidth usage/speed, and service interruptions.

Architect/Special Projects Division/ PMD

Megaworld Corporation
Uptown BGC, Philippines
02.2002 - 01.2012

Responsible for implementing design and finishing of High Rise Residential Buildings at Eastwood City and McKinley Hills including showroom fit outs, offices and assigned as one of the Project Coordinator for Interior finishing of Richmond Hotel (Eastwood City) which is owned by MC wife CEO.

Chair meetings/ site inspection for interior finishings and biddings for the ongoing finishings / projects, with the main contractors and sub contractors.

Evaluates contractors billings and

Site Architect

Rider Hunt Liacor (RHLI)
SBMA Olongapo, Philippines
10.1997 - 01.2002
  • Managed subcontractors effectively to maintain high-quality workmanship throughout the project lifecycle.
  • Reduced construction errors by implementing thorough quality control measures in all phases of the project.
  • Led on-site supervision during construction phase, ensuring adherence to design specifications and regulations.
  • Developed comprehensive construction documents for successful project execution and completion.
  • Presented design proposals persuasively during client meetings, fostering trust in our firm''s capabilities.
  • Continuously updated professional knowledge by attending industry conferences, workshops, and seminars on cutting-edge architecture trends.

Architectural Drafter

Atlantic Gulf and Pacific Co. (AG&P)
Makati , Philippines
10.1994 - 02.2002
  • Developed and maintained courteous and effective working relationships.
  • Collaborated effectively within multidisciplinary teams to ensure seamless communication during the design process.
  • Coordinated effectively with external consultants such as surveyors or civil engineers to obtain necessary information for accurate representation in draft drawings.
  • Streamlined the design process by creating detailed drawings of architectural plans and specifications.
  • Enabled smooth construction processes by providing on-site support and addressing any questions or concerns related to drafting materials.
  • Optimized building performance through incorporation of sustainable design principles in drafting processes.
  • Reduced errors in construction documents by conducting thorough quality control checks on all drafted materials.
  • Enhanced project collaboration by working closely with architects, engineers, and other construction professionals.
  • Continuously updated technical knowledge through participation in professional development courses and industry events related to architectural drafting techniques.
  • Maintained organized digital libraries of drafting resources such as symbols, templates, and standards for efficient use across multiple projects.
  • Crafted detailed drawings that met customer requirements for structures using reinforced steel, concrete, masonry and wood materials.
  • Assisted architects in developing innovative solutions for complex design challenges.
  • Contributed to successful project completion by adhering to strict deadlines and maintaining high-quality work standards.
  • Supported project managers in preparing cost estimates and schedules based on drafted designs.
  • Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications.
  • Reviewed specifications to generate complex details of individual system components.
  • Provided drafting support to civil engineering staff.
  • Drafted required documentation for commercial and residential developments.

Overview

30
30
years of professional experience

Quote

Success isn't just about what you accomplish in your life; it's about what you inspire others to do.
Unknown
Joselito Manuel Mamaat Architect / Travel Consultant