Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Daylin O. Fabiaña

Daylin O. Fabiaña

Licensed Physical Therapy / Clinical Auditor
Davao City

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

PT/OT/ST QA Specialist

Luckwell Solutions Inc.
Tanay, Rizal
07.2021 - 03.2023
  • Meticulously reviewed records and referrals to determine and implement best treatment methods.
  • Customized standard plans to meet individual abilities and needs.
  • Consulted with direct-care staff to implement best methods to achieve therapy goals.
  • Develop rehabilitation plans that fit patient’s aptitude, education levels, physical abilities and health - related goals.
  • Prepares documents necessary for billing insurance companies

*Clinical Auditor/Intake Coordinator

Absolute Care Health System
Davao City
08.2016 - 09.2018
  • Completed intake assessment forms and filed clients' charts.
  • Supported office staff and operational requirements with administrative tasks.
  • Collected, verified, recorded and processed client demographics, insurance eligibility, and referral information.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Monitor quality of service of health care activities in Home health agency setting.
  • Ensures integrity and consistency of clinical charts, specifically PT/OT/ST charts.
  • Review all documentation for accuracy and timely completion.
  • Work closely with the Clinical Director and Medical Records staff.


Clinical Auditor

CVH Care Inc.
Davao City
01.2016 - 07.2016
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Gained extensive knowledge in clinical analysis and reporting.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Conduct audit for patient visits, diagnoses, and medical procedures to insurance companies, patients, and other payers.
  • Prepares documents for billing insurance companies, patients and other agencies for medical services.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Senior Physical Therapist

Davao Doctors Hospital
Davao City
04.2013 - 03.2015
  • Supervised clinical students, technicians, and volunteers.
  • Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
  • Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
  • Managed acute and chronic conditions with full understanding regarding complex therapy needs.
  • Conducted clinical assessment and evaluation to determine patient needs.
  • Managed high-volume caseload and organized daily schedules of assistants and patients.
  • Extended post-operative rehabilitation to improve surgical outcomes and recovery.
  • Provided physical therapy services in both inpatient and outpatient settings.

Physical Therapy Staff

EAST ASIA ORTHOPEDIC AND REHABILITATION INSTITUTE, INC. (EOARI)
Davao City
01.2010 - 03.2013
  • Paid attention to detail while completing assignments.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed and maintained courteous and effective working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Provided professional services and support in a dynamic work environment.

Customer Service Representative

Teleperformance Phils.
Pasig City
07.2006 - 08.2008
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Ward Secretary

Davao Doctors Hospital
Davao City
03.2004 - 01.2005
  • Answered phone calls and and handling patient inquiries.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Received and routed laboratory results to correct clinical staff members.
  • Assisted to encode medicine request for the patient.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.


Project Assistant

The CONVENOR'S Inc.
Davao City
02.2000 - 07.2000
  • Handled administrative duties, filing, and errands.
  • Worked with senior leadership to complete complex projects on time and under-budget.
  • Completed multiple tasks simultaneously to optimize project completion.
  • Performed work according to project schedules and established quality standards.
  • Created and updated records and files to maintain document compliance.

Education

Bachelor of Science - Physical Therapy

DAVAO DOCTORS COLLEGE
Davao City
04.2001 - 04.2001

Skills

Ability to work in a team

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Additional Information

Home Health Care Documentation and Audit

  • Home Health PDGM and OASIS-D1
  • Home Health Care OASIS-E
  • CMS-485 for Home Health
  • OASIS Coding

* Virtual Assistant Training - Virtual Assistant Companion Ph (April 3, 2023 - April 7, 2023)

  • General Virtual Assistant Training
  • E-Commerce Course
  • Real Estate Virtual Assistant Training (REVA)

*10Month Clinical Internship - Physical Therapy ( Yr. 1999-2000 )

Timeline

PT/OT/ST QA Specialist

Luckwell Solutions Inc.
07.2021 - 03.2023

*Clinical Auditor/Intake Coordinator

Absolute Care Health System
08.2016 - 09.2018

Clinical Auditor

CVH Care Inc.
01.2016 - 07.2016

Senior Physical Therapist

Davao Doctors Hospital
04.2013 - 03.2015

Physical Therapy Staff

EAST ASIA ORTHOPEDIC AND REHABILITATION INSTITUTE, INC. (EOARI)
01.2010 - 03.2013

Customer Service Representative

Teleperformance Phils.
07.2006 - 08.2008

Ward Secretary

Davao Doctors Hospital
03.2004 - 01.2005

Bachelor of Science - Physical Therapy

DAVAO DOCTORS COLLEGE
04.2001 - 04.2001

Project Assistant

The CONVENOR'S Inc.
02.2000 - 07.2000

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Daylin O. FabiañaLicensed Physical Therapy / Clinical Auditor