David Samuel Ruiz
Managed Service Associate
Taytay, Province Of Rizal
Summary
David once worked as a Managed Service Associate who mainly handles the tasks given to him by the clients, particularly in the field of accounting and finance. He is knowledgeable in MS Office applications such as Word, Excel, and Powerpoint and has effective communication skills. He is also an effective team player as he demonstrates the ability to coordinate effectively with his co-workers. He also ensures to maintain good quality when submitting reports/deliverables
Overview
2
2
years of professional experience
Work History
Managed Service Associate
KPMG Philippines
06.2022 - Current
- Coordinated with internal departments to ensure seamless support for clients'' needs across various channels.
- Actively participated in team meetings, sharing valuable insights for process improvements and best practices adoption.
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Implemented effective problem-solving techniques for efficient resolution of customer concerns.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Worked as an Collection Associate who handles reconciliation of cash and AR collections, and also worked as an Area Accountant who prepares bank reconciliation and financial statements for the client and its affiliates
Education
Bachelor of Science - Management Accounting
Polytechnic University of The Philippines
Manila, Metro Manila, Philippines 04.2001 -
High School Diploma -
St. Michael The Archangel School of Rizal
Taytay, Province Of Rizal, Philippines 04.2001 -
Skills
Microsoft Office
Account Reconciliation
Problem-Solving
Analytical Thinking
Financial statements
Bank reconciliation
Accounts Receivable
Collections
Process Improvement
SAP
Timeline
Managed Service Associate
KPMG Philippines
06.2022 - Current
Bachelor of Science - Management Accounting
Polytechnic University of The Philippines
04.2001 -
High School Diploma -
St. Michael The Archangel School of Rizal
04.2001 -