David Samson Palubon

CVS (May 2018 – Oct 2023)

Envision RX (Oct 2016 – Feb 2017)

ESI (Oct 2008- Mar 2016)

• Supported companies that administers and handles prescription drug benefit component of employee’s health plan. They process and pay prescription drug claims and is responsible for assisting employer with managing their employee’s prescription benefit.
• Review and analyze request documents and perform data entry accurately.
• Streamlined processing procedures by identifying inefficiencies and Implemented effective strategies based on insights.
• Increased productivity by effectively managing workload and prioritizing tasks.
• Analyzed processor data and developed insight reports for management review.
• Assisted colleagues as needed, fostering positive work environment based on teamwork and mutual supportiveness.
• Monitored team performance making sure that team is effectively delivering required service level components, quality standards and productivity targets.

• Processed Quality assurance for a film studio, testing quality of their videos before releasing them to public making sure it met quality standard.
• Reviewed 2140 video files via different media assuring that the videos meet the quality standard.
• Documented and maintained internal audits and other quality assurance activities and provide daily status.
• Manage and monitors daily assignments for resources.