Well-qualified Master Barber skilled using clippers, scissors and straight razors safely and accurately. Upbeat and friendly professional with loyal customer base. Strong leadership, planning and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Operations Manager/Master Barber
Dave Haircutting Style Barber Salon
03.2023 - Current
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Devised processes to boost long-term business success and increase profit levels.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Developed and implemented strategies to maximize customer satisfaction.
Developed systems and procedures to improve operational quality and team efficiency.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Reported issues to higher management with great detail.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Trained new employees on proper protocols and customer service standards.
Completed full and partial shaves with clippers and standard and straight razors.
Styled hair according to customer preferences.
Managed business customer service, responding to requests and concerns promptly.
Counted and documented opening and closing cash amounts daily.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Professional Barber
Bruno's Services Corporation
05.2018 - 08.2020
Consistently received positive performance reviews from guests.
Consulted with clients to assess personal style preferences and unique needs.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Styled hair according to customer preferences.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Managed business customer service, responding to requests and concerns promptly.
Advised clients on how best to care for hair and maintain health between visits.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Offered clients variety of facial shaving services using both modern and traditional techniques.
Applied range of waxes, creams, gels and pomades to client hair to achieve style goals.
Completed quality haircuts and styling for men, women and children.
Completed full and partial shaves with clippers and standard and straight razors.
Operated clippers and shears to create customized looks.
Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
Regional Finance Supervisor at Electronic Transfer and Advance Processing Inc.Regional Finance Supervisor at Electronic Transfer and Advance Processing Inc.