Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies
Timeline
Generic

DAVID JOHN T. SUIZA

BPO Agent
Taguig City

Summary

Personal Profiles

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Customer Service Representative

Everise
2023.03 - 2024.08
  • — US Healthcare Account (Centene)

Customer Service Representative

Results-CX
2018.06 - 2023.01
  • Sales — SiriusXM
  • Telco — Sprint
  • Telco — T-Mobile
  • Collections — Frontier
  • Telco — Assurance Wireless

Education

Bachelor of Science - Nursing

Philippine College of Health Sciences
2006.01 - 2009.01

Bachelor of Science - Nursing

Jose Rizal University
2005.01 - 2006.01

Civil Engineering -

Rizal Technological College
2004.01 - 2005.01

Skills

  • Customer Service
  • Technical Support
  • Collections / Sales
  • Customer relations
  • Upselling and cross selling
  • Claims processing
  • Medical terminology
  • Insurance verification
  • Referral coordination
  • Patient confidentiality
  • Medical billing

Personal Information

  • Citizenship: Filipino
  • Date of Birth: 08/08/85
  • Gender: Male
  • Marital Status: Single

Hobbies

  • Mixed Martial Arts (Jui Jitsu, Kickboxing, Grappling)
  • Traveling
  • Outdoor activities (Mountaineering, Camping, Nature Trip)
  • Motorcycles

Timeline

Customer Service Representative

Everise
2023.03 - 2024.08

Customer Service Representative

Results-CX
2018.06 - 2023.01

Bachelor of Science - Nursing

Philippine College of Health Sciences
2006.01 - 2009.01

Bachelor of Science - Nursing

Jose Rizal University
2005.01 - 2006.01

Civil Engineering -

Rizal Technological College
2004.01 - 2005.01
DAVID JOHN T. SUIZABPO Agent