DAVID JOHN T. SUIZA
BPO Agent
Taguig City
Summary
Personal Profiles
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Customer Service Representative
Everise
03.2023 - 08.2024
- — US Healthcare Account (Centene)
Customer Service Representative
Results-CX
06.2018 - 01.2023
- Sales — SiriusXM
- Telco — Sprint
- Telco — T-Mobile
- Collections — Frontier
- Telco — Assurance Wireless
Education
Bachelor of Science - Nursing
Philippine College of Health Sciences
01.2006 - 01.2009
Bachelor of Science - Nursing
Jose Rizal University
01.2005 - 01.2006
Civil Engineering -
Rizal Technological College
01.2004 - 01.2005
Skills
- Customer Service
- Technical Support
- Collections / Sales
- Customer relations
- Upselling and cross selling
- Claims processing
- Medical terminology
- Insurance verification
- Referral coordination
- Patient confidentiality
- Medical billing
Personal Information
- Citizenship: Filipino
- Date of Birth: 08/08/85
- Gender: Male
- Marital Status: Single
Hobbies
- Mixed Martial Arts (Jui Jitsu, Kickboxing, Grappling)
- Traveling
- Outdoor activities (Mountaineering, Camping, Nature Trip)
- Motorcycles
Timeline
Customer Service Representative
Everise
03.2023 - 08.2024
Customer Service Representative
Results-CX
06.2018 - 01.2023
Bachelor of Science - Nursing
Philippine College of Health Sciences
01.2006 - 01.2009
Bachelor of Science - Nursing
Jose Rizal University
01.2005 - 01.2006
Civil Engineering -
Rizal Technological College
01.2004 - 01.2005
Similar Profiles
Za'Myah HighZa'Myah High
Customer Service Representative at EveriseCustomer Service Representative at Everise
Becky SydneBecky Sydne
Customer Service Representative at EveriseCustomer Service Representative at Everise
Teneille BoydTeneille Boyd
Customer Care Representative at EveriseCustomer Care Representative at Everise
Kadejah RileyKadejah Riley
Healthcare Customer Service Representative at EveriseHealthcare Customer Service Representative at Everise
JONATHAN TAMBWE MBAYOJONATHAN TAMBWE MBAYO
Assistant Technical Support Manager at Baki LogisticAssistant Technical Support Manager at Baki Logistic