DAVE MERC POMICPIC
ASSISTANT WAITER
General Santos, Province Of South Cotabato
Summary
Experienced in customer service and hospitality, creating a welcoming atmosphere for guests. Effective communication and organizational skills enhance service efficiency, while knowledge of food safety protocols and service standards ensures high-quality customer interactions and satisfaction. Professional with hands-on experience in the food and beverage industry, prepared to enhance service quality and operational efficiency. Strong focus on teamwork and achieving results allows for adaptation to changing needs and reliability in all tasks. Skilled in customer service, inventory management, and maintaining cleanliness standards. Known for effective communication, problem-solving abilities, and a positive attitude, confident in the ability to excel in the desired position. Solid history in the food and beverage industry, assisting in daily operations to ensure seamless service and high customer satisfaction. Excellent communication and multitasking skills consistently maintain a clean and organized work environment.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Food and Beverage Assistant
MAGSAYSAY MARITIME CORP.
10.2022 - 07.2023
- Utilized strong communication skills to relay customer needs clearly between front-of-house staff and the kitchen team.
- Maintained a clean and organized dining area, ensuring the highest level of sanitation and hygiene standards were met.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders, resulting in positive customer feedback.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain sufficient supplies.
- Demonstrated flexibility by adapting to changing schedules, covering shifts when necessary, and providing seamless support during periods of staff shortages.
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
Food and Beverage Assistant
MAGSAYSAY MARITIME CORP.
07.2021 - 03.2022
- Streamlined communication between front-of-house and back-of-house teams through clear verbal updates and order ticket accuracy.
- Maintained a clean and organized dining area, ensuring a pleasant atmosphere for guests.
- Managed cash transactions accurately, ensuring proper handling of payment processing at the end of each shift.
- Completed mandatory training sessions to stay current on industry trends, new products, and company policies.
- Reduced wait times by efficiently managing multiple tables and prioritizing tasks effectively.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in higher customer satisfaction.
- Contributed to team success by consistently pitching in when needed, including bussing tables, washing dishes, or assisting with inventory management.
- Enhanced customer satisfaction by providing prompt and attentive food and beverage service.
Food and Beverage Attendant
MAGSAYSAY MARITIME CORP.
04.2019 - 02.2020
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Food and Beverage Attendant
MAGSAYSAY MARITIME CORP
03.2018 - 01.2019
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Education
Associate of Arts - FOOD AND BEVERAGES
GENERAL SANTOS NATIONAL SCOOL OF ARTS AND TRADES
General Santos, Province Of South Cotabato, Philippines 04.2013 - 07.2014
Skills
Flexible scheduling
Timeline
Food and Beverage Assistant
MAGSAYSAY MARITIME CORP.
10.2022 - 07.2023
Food and Beverage Assistant
MAGSAYSAY MARITIME CORP.
07.2021 - 03.2022
Food and Beverage Attendant
MAGSAYSAY MARITIME CORP.
04.2019 - 02.2020
Food and Beverage Attendant
MAGSAYSAY MARITIME CORP
03.2018 - 01.2019
Associate of Arts - FOOD AND BEVERAGES
GENERAL SANTOS NATIONAL SCOOL OF ARTS AND TRADES
04.2013 - 07.2014
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