Dave Lorence Villamil
Bayawan City
Summary
Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
14
14
years of professional experience
Work History
Cashier
BCC Caltex Gas Station
04.2014 - 01.2024
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Customer Service Representative
Convergys
06.2011 - 02.2014
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
Marketing Officer
Southern Tech College Inc.
04.2010 - 05.2012
- Managing and developing marketing campaigns.
- Conducting promotional activities.
- Evaluating the effectiveness of campaigns.
Education
Bachelor of Science - Hotel And Restaurant Management
Negros Oriental State University
Dumaguete City 04.2001 -
High School Diploma -
Saint Augustine Academy of Bayawan City, Inc.
Bayawan City 04.2001 -
Skills
Payment Processing
undefinedTimeline
Cashier
BCC Caltex Gas Station
04.2014 - 01.2024
Customer Service Representative
Convergys
06.2011 - 02.2014
Marketing Officer
Southern Tech College Inc.
04.2010 - 05.2012
Bachelor of Science - Hotel And Restaurant Management
Negros Oriental State University
04.2001 -
High School Diploma -
Saint Augustine Academy of Bayawan City, Inc.
04.2001 -
Similar Profiles
KIRAN VENKATA SAI KARUTURIKIRAN VENKATA SAI KARUTURI
Console Operator at Caltex Service StationConsole Operator at Caltex Service Station
Sailakshmi ManneSailakshmi Manne
Customer Service Representative at Caltex petroleum stationCustomer Service Representative at Caltex petroleum station
Montana CochraneMontana Cochrane
Customer Service Representative at Caltex Petrol StationCustomer Service Representative at Caltex Petrol Station