Summary
Overview
Work History
Education
Skills
Timeline
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Dave Bryan Magallanes

Dave Bryan Magallanes

El Salvador

Summary

Dynamic Membership Development Officer with a proven track record at Oro Integrated Cooperative, excelling in strategic initiatives and community engagement. Skilled in data analysis and customer service, I successfully reduced loan delinquency rates and enhanced sales programs, demonstrating strong attention to detail and effective teamwork. Possesses foundational knowledge in accounting principles and proficiency in Excel and QuickBooks. Capable of streamlining financial processes and contributing to accurate financial reporting.

Overview

13
13
years of professional experience

Work History

Membership Development Officer

Oro Integrated Cooperative
06.2022 - Current
  • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
  • Coordinated volunteer recruitment efforts to enhance community engagement.
  • Conducted cold- calls to prospect external lead sources and advance sales process.
  • Manage membership records and databases.
  • demonstrated strong attention to detail and organizational skill.
  • Identified investment opportunities, threats and challenges to accurately forecast Key Result Areas.

Loan Operations Clerk

Oro Integrated Cooperative
01.2021 - 06.2023
  • Assisted colleagues experiencing heavy workloads to ensure overall team success.
  • Expedited loan approvals by promptly addressing any concerns raised during the review process, thus minimizing delays for customers awaiting decisions on their applications.
  • Facilitated successful audits by consistently adhering to regulatory guidelines and company policies for all loans processed.
  • Contributed to the reduction of loan delinquency rates through diligent monitoring and proactive communication with borrowers.
  • Maintained strong relationships with external vendors and service providers, ensuring timely receipt of necessary documents for loan processing.
  • Managed sensitive customer information securely, upholding strict confidentiality protocols at all times as per company policy and legal requirements.

Teller

Oro Integrated Cooperative
07.2012 - 12.2020
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.

Education

Bachelor of Science - Business Administration

Bukidnon State University
Malaybalay, Province Of Bukidnon, Philippines

Skills

  • QuickBooks proficient
  • Bookkeeping Support
  • Data analysis
  • Problem-solving
  • Attention to detail
  • Customer service
  • Community networking
  • Teamwork and collaboration
  • Time management
  • Staff management
  • Adaptability and flexibility
  • Written communication

Timeline

Membership Development Officer

Oro Integrated Cooperative
06.2022 - Current

Loan Operations Clerk

Oro Integrated Cooperative
01.2021 - 06.2023

Teller

Oro Integrated Cooperative
07.2012 - 12.2020

Bachelor of Science - Business Administration

Bukidnon State University

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Dave Bryan Magallanes