DARYL RONGAVILLA CAMPOS

• Responsible for achieving sales targets.
• Establish new dealership accounts by planning and organizing.
• Services existing dealership accounts, obtains orders, and daily work schedule to call on existing or potential sales outlets and other trade factors.
• Focuses sales efforts by studying the existing and potential volume of dealers.
• Contributes to team effort by accomplishing related results as needed.
• This is an individual contributor role and will not handle a team.
• To market all products of Toyota brand.

• Increased brand awareness by implementing targeted marketing campaigns and utilizing social media platforms.
• Increased sales by doing bank saturation and barangay displays.
• Developed innovative marketing strategies for product launches, resulting in increased sales and market share.
• To market all products of Nissan brand.

• Provided ongoing coaching to staff members, promoting skill development and career progression.
• Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
• Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
• Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
• Managing and penetrate Key Account (KAC) partners maintaining a long-term relationship with accounts and maximizing sales opportunities with them.
• Establish productive, professional relationships with key personnel in assigned KAC partners.
• Playing an integral role in new business pitches, hold responsibility for the effective onboarding of new clients.
• Set up short- and long-term strategy of CD segment, build up long term motivation scheme for CD KAC partners.
• Monitor sales performances in segmented dealers and propose action plans to hit targets per product and per commodity categories.

• Cascades to the selling team about individual sales targets, new offers & alert Category Merchandising Manager of product/promo problems (if any).
• Monitors current stock levels plus pending deliveries vs. sales trend to alert Category Merchandising Managers of possible stock-outs and slow-moving items.
• Inspects items for transfer or Return to Vendor (RTV) to ensure correctness of product type and quantity, processes in Merchandise Management System (MMS) and signs the required documents.
• Manages the operating budget of the department by ordering the right number of supplies, monitoring use and safekeeping extra items.
• Monitors attendance of Sales Clerks and Stock Clerks and manages absences by re-assigning tasks to remaining staff (manage plantilla, leaves, issue violation reports).

· Implements store sales strategies to achieve given sales target per brand per store

· Analyzes and solves problems and concerns affecting sales

· Performs customer service and administrative functions in a store setting

· Coordinates with brand coordinators matters regarding merchandise requests and reports stock movement and customer feedback

· Manages actual selling and customer service

· Conducts daily pep talks with sales staff to remind them of daily sales target and motivates them to perform at their best

· Implements excellent customer service, attends and resolves customer complaints and performs customer relations

· Oversees implementation of standard store operations and store personnel

· Prepares weekly/monthly sales reports in coordination with the retail and concession sections

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, financing and purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Answered customer telephone calls promptly to avoid on-hold wait times.