Successful at tracking shipments, updating records and maintaining open communication with international offices and export authorities. Good documentation, multitasking and organizational skills.
Driven banking professional with strong background in providing conflict resolution when it comes to credit card transactions. Resourceful in gathering relevant information regarding disputes, providing appropriate documentation and guiding both individuals and groups to reach satisfactory agreements and settle finance issues. Devoted to adhering to ethical guidelines and laws throughout all casework. Flexible Customer Service Representative offering 7 years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients.