Summary
Overview
Work History
Education
Skills
Timeline
PERSONAL INFORMATION
Generic
DARYL T. PADLA

DARYL T. PADLA

LIBERTAD

Summary

I am a motivated and hardworking individual. I enjoy learning new skills and applying them to improve both myself and the workplace. In my previous role, I developed strong communication, teamwork and technical skills.

Overview

4
4
years of professional experience

Work History

Store Assistant

Ace Hardware Philippines Inc
SM CDO DOWNTOWN
02.2025 - Current

PRO

  • Assisted customers with product inquiries and provided excellent service
  • Stocked shelves and organized merchandise to enhance store presentation
  • Processed transactions accurately using point-of-sale systems
  • Supported daily inventory management and restocked items as needed
  • Addressed customer complaints effectively, ensuring satisfaction and loyalty
  • Trained new staff on store procedures and customer service standards
  • Collaborated with team members to maintain a clean and safe environment
  • Implemented efficient processes for inventory tracking and reporting
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
  • Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
  • Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
  • Provided training to new hires on store procedures, product knowledge, and customer service best practices.
  • Operated POS system to process payments and provide receipts.
  • Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Established and maintained professional relationships with customers to increase trust and rapport.
  • Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
  • Collaborated with team members to ensure seamless operations during peak hours and special events.
  • Answered questions about store policies and addressed customer concerns.
  • Bolstered sales through suggestive selling techniques.
  • Participated in weekly team meetings to discuss store performance metrics, upcoming promotions, and employee schedules or responsibilities adjustments if needed.
  • Reduced shrinkage levels through vigilant monitoring of potential theft situations and adherence to loss prevention policies.
  • Collaborated with team members to complete daily tasks and achieve store goals.
  • Improved product knowledge among staff with regular training sessions, leading to better customer service.
  • Increased customer engagement by organizing in-store events and promotions.
  • Increased repeat customer visits with personalized follow-up system for feedback and suggestions.
  • Conducted market research to identify trending products, leading to better stock selection.
  • Streamlined merchandise returns process, making it quicker and more customer-friendly.
  • Enhanced team efficiency with rigorous restocking protocols, ensuring shelves were always full.
  • Fostered culture of continuous improvement, encouraging staff to suggest process optimizations.
  • Maintained clean and organized store environment, contributing to positive shopping experience.
  • Boosted sales during promotional events by setting up attractive product displays.
  • Supported inventory management to minimize stock discrepancies by conducting regular audits.
  • Enhanced customer satisfaction by providing prompt and courteous service at all times.
  • Developed comprehensive emergency plan, improving store safety for employees and customers.
  • Improved store layout for better customer navigation by reorganizing product displays.
  • Reduced checkout time, implementing more efficient cashier process.
  • Optimized supplier relations to ensure timely delivery of new stock.
  • Facilitated team-oriented atmosphere, leading to improved employee morale and reduced turnover.
  • Strengthened relationships with regular customers by remembering personal preferences and making recommendations.
  • Enhanced store's social media presence, posting engaging content to attract more customers.
  • Improved efficiency of stockroom organization, speeding up restocking process.
  • Reduced instances of shoplifting by implementing stricter security measures and staff vigilance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.

Sales Representative

One FT Tire Trading
NASIPIT, AGUSAN DEL NORTE
05.2022 - 05.2024
  • Conducted market research to identify customer needs and improve product offerings.
  • Developed and maintained strong relationships with clients to enhance customer satisfaction.
  • Demonstrated products to potential customers, effectively addressing inquiries and objections.
  • Collaborated with team members to achieve sales targets and streamline processes.

Education

Bachelor of Science in Business Administration - Marketing Management

Initao College
Jampason, Initao, Misamis Oriental
01-2022

High School - undefined

Libertad National High School
Libertad, Misamis Oriental
01-2018

Elementary School - undefined

Lubluban Elementary School
Lubluban, Libertad, Misamis Oriental
01-2012

Skills

  • Time Management
  • Attention to Detail
  • Interpersonal Skills
  • Problem Solving
  • Communication Skills
  • Adaptability
  • Work Ethic
  • Leadership
  • Creativity
  • Teamwork
  • Customer Service
  • Professionalism and Positive Attitude

Timeline

Store Assistant

Ace Hardware Philippines Inc
02.2025 - Current

Sales Representative

One FT Tire Trading
05.2022 - 05.2024

High School - undefined

Libertad National High School

Elementary School - undefined

Lubluban Elementary School

Bachelor of Science in Business Administration - Marketing Management

Initao College

PERSONAL INFORMATION

  • Gender: Male
  • Age: 23 years old
  • Birth Date: August 26, 2000
  • Citizenship: Filipino
  • Civil Status: Single
DARYL T. PADLA