Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Character References
Timeline
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Daryl Tequin

Daryl Tequin

Mandaue City

Summary

Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Team Leader

Alfa Business Outsourcing Philippines Inc.
05.2023 - Current
  • Team Leader (May 1, 2023 - Present)
  • Subject Matter Expert (July 16, 2020 - April 30, 2023)
  • Customer Service Representative (October 29, 2018 - July 15, 2020)

CUSTOMER SERVICE REPRESENTATIVE

Qualfon Phils. Inc.
01.2015 - 10.2018
  • Tier 3 - Page Plus
  • Tier 2 - Supervisor's Group
  • Tier 1 - Tracfone

WEB APPLICATION TESTER

NEC Telecom Software Philippines Inc.
07.2013 - 04.2014
  • SWE Portal - Cebu Software Design Center

Education

COLLEGE - Information Technology

CITE Technical Institute, Inc.
Cebu City
10.2014

Highschool -

Canduman National High School
Mandaue City
04.2011

Skills

  • Ability to work under pressure
  • Can easily adapt
  • Good customer service
  • Fast learner
  • Team player
  • Ability to multitask
  • Critical thinking and problem solving
  • Team leadership
  • Punctuality
  • Hardworking
  • Communication skills
  • Effective time management
  • Can do basic Microsoft Office and Excel
  • Can do basic remote desktop operations

Accomplishments

-Top SME (January 2021)

-Most Valuable SME (Q1 2021)

-Manager's Choice Awardee (Q1 2023)

Certification

-Blink Leadership Symposium (July 13, 2024)

Coaching Effectiveness

Continuous Improvement

Stress Management

-TESDA COMPUTER HARDWARE SERVICING NC II CERTIFIED (March 2013)

Character References

-Franz Rinu Rabaya

Former Team Lead in Alfa Business Outsourcing Philippines Inc.

rinu.franz@gmail.com

0921-999-4700

-Ronaldo Solon

Former Team Lead in Alfa Business Outsourcing Philippines Inc.

bamsite11@gmail.com

0927-787-5711

Timeline

Team Leader

Alfa Business Outsourcing Philippines Inc.
05.2023 - Current

CUSTOMER SERVICE REPRESENTATIVE

Qualfon Phils. Inc.
01.2015 - 10.2018

WEB APPLICATION TESTER

NEC Telecom Software Philippines Inc.
07.2013 - 04.2014

COLLEGE - Information Technology

CITE Technical Institute, Inc.

Highschool -

Canduman National High School
Daryl Tequin