Darryl Berlin

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

It's a free online course that teaches the basic skills and strategies for selling and promoting products and services over the phone. The course covers topics such as the process, types and benefits of telemarketing, the tools and techniques for increasing telesales, the words and phrases to use on a sales call, the personality types of potential customers, the components of an opening statement, the methods for overcoming objections and closing a sale, and the ways to deal with rejection and expand sales. The course is offered by Alpha Academy, an online learning platform that provides professional development courses in various fields. The course is suitable for anyone who wants to learn or improve their telemarketing and telesales skills, whether they are beginners or experienced professionals.