Darriane Guevarra
Makati City
Summary
To pursue a challenging and rewarding position that would enhance my technical and interpersonal skills, provide opportunities for personal and professional growth. Meet people and encounter advancement.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
Work History
Project Change Order Manager / Sales Associate / Reporting Analyst
Nokia Shanghai Bell Philippines
02.2015 - Current
- Prepare presentations, report and a scribe during meetings
- Create and coordinate the preparation and release of management reports
- Develop, coordinate distribution, and maintain reporting templates
- Prepare weekly project scorecard
- Prepare a change management requirements to support adoption of the changes required by project
- Conduct impact analyses, prepare BoQ’s, Profit and Loss report and assess change readiness and identify key stakeholders
- Customer engagement for new Products
- Provide support for uploading/checking of documents in project tool
- Ensure document deliverables are uploaded on time, chase document owners
- Provide support for uploading/checking of documents in project tool
- Ensure the compliance of uploaded documents in MatrixX with the template reference of MS and naming convention and passed from audit checklist
- Provide support in Program documents audit in Sharepoint (MOM, Trainings, templates)
- Provide basic IT support (Network and Hardware troubleshooting) on Project Team
- Issuance of laptop on new hired employees
- Maintaining and access support on Project Sharepoint.
Customer Service Representative
MDS Calls Solutions, Inc
08.2013 - 01.2015
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Sells additional products by recognizing opportunities to up-sell
- Maintains call center database by entering information.
On-The-Job Training
IPlus Intelligent Network (PLDT Subsidiary)
12.2012 - 05.2013
Education
Computer Technology -
University of Makati
01.2008 - 04.2013
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Gen, Pio del Pilar National High School
01.2003 - 04.2008
Skills
Contract Management
undefinedPersonal Information
- Height: 5'5"
- Date of Birth: 04/10/91
Timeline
Project Change Order Manager / Sales Associate / Reporting Analyst
Nokia Shanghai Bell Philippines
02.2015 - Current
Customer Service Representative
MDS Calls Solutions, Inc
08.2013 - 01.2015
On-The-Job Training
IPlus Intelligent Network (PLDT Subsidiary)
12.2012 - 05.2013
Computer Technology -
University of Makati
01.2008 - 04.2013
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Gen, Pio del Pilar National High School
01.2003 - 04.2008
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