Darren Knight Caces
Food Beverage Manager
Agoo, La Union
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service. Experienced Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of post-secondary education
1
1
Certification
Work History
Barista
KKOPI TEA AGOO, LA UNION
AGOO, LA UNION
02.2022 - Current
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Cleaned counters, machines, utensils and seating areas daily.
Education
Bachelor of Science And/with Education Degree - Culinary Arts
University of Baguio
Baguio City, Philippines 08.2019 - 05.2022
Skills
Supplier management
Accomplishments
- Created original artwork for specials board display daily.
- Memorized ingredients and recipes for 23 specialty drinks.
- Redesigned coffee menu for improved readability.
- Developed creative and appealing latte art techniques and instructed coworkers in method.
- Promoted to Bar Supervisor after 24 months.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 staff members.
Certification
Certified Bar Supervisor, Kkopi Tea
Timeline
Barista
KKOPI TEA AGOO, LA UNION
02.2022 - Current
Certified Bar Supervisor, Kkopi Tea
02-2021
Bachelor of Science And/with Education Degree - Culinary Arts
University of Baguio
08.2019 - 05.2022
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