Darren Aaron Parado
CUSTOMER SERVICE REPRESENTATIVE III
23 Osmeña St. TS Cruz Subdivision, Brgy. San Agustin, Novaliches, Quezon City
Summary
Dedicated professional with a passion for driving innovation and delivering outstanding service. Committed to continuously expanding skills and knowledge. Thrives in collaborative environments, aligning God-given talents with company's vision to enhance team performance and contribute to shared success. Aims to make a meaningful impact by providing excellent service and leveraging skills to advance company's interests and goals.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Language
Work History
Resource Coordinator
MAJOREL PHILIPPINES (Teleperformance Philippines)
08.2022 - Current
Customer Service Representative/Agent
INTOUCHCX (FORMERLY 24-7 INTOUCH)
08.2021 - 12.2021
Customer Service Representative/Agent
IQOR PHILIPPINES
09.2020 - 01.2021
Customer Service Representative/Agent
TELEPERFORMANCE PHILIPPINES
09.2019 - 12.2019
Campaign Advocate
WWF-PHILIPPINES
02.2019 - 08.2019
- Effectively promote the organization and its projects to people of different backgrounds
- Convert passersby to donors
- Assist in the recruitment of new Campaign Advocates
- Contribute to developing the communication strategy, conceptualize messaging, fundraising materials, and booth design
- Contribute to increasing the number of donors and supporters in the database - recurring donors
- Ensure compliance with WWF brand, policies, values, and legal framework
Education
Bachelor of Science - Physical Therapy
PHILIPPINE REHABILITATION INSTITUTE
Quezon City, Metro Manila, PhilippinesHigh School Diploma -
NOVALICHES HIGH SCHOOL
Quezon City, Metro Manila, Philippines 04.2001 - 2010.01
SAN AGUSTIN ELEMENTARY SCHOOL
Quezon City, Metro Manila, Philippines 04.2001 - 2006.01
Skills
GOOD COMMUNICATION SKILLS
COMPUTER PROFICIENCY
Meeting facilitation
Willingness to learn
Personal Information
- Date of Birth: July 30, 1994
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
Certification
[Teleperformance JUMP! Training Program for Quality Analyst] Training - [July - September 2024]
Timeline
[Teleperformance JUMP! Training Program for Quality Analyst] Training - [July - September 2024]
09-2025
Resource Coordinator
MAJOREL PHILIPPINES (Teleperformance Philippines)
08.2022 - Current
Customer Service Representative/Agent
INTOUCHCX (FORMERLY 24-7 INTOUCH)
08.2021 - 12.2021
Customer Service Representative/Agent
IQOR PHILIPPINES
09.2020 - 01.2021
Customer Service Representative/Agent
TELEPERFORMANCE PHILIPPINES
09.2019 - 12.2019
Campaign Advocate
WWF-PHILIPPINES
02.2019 - 08.2019
High School Diploma -
NOVALICHES HIGH SCHOOL
04.2001 - 2010.01
SAN AGUSTIN ELEMENTARY SCHOOL
04.2001 - 2006.01
Bachelor of Science - Physical Therapy
PHILIPPINE REHABILITATION INSTITUTE
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