Darrel Condez
Bataan
Summary
Dynamic Settlement Supervisor at Pearlpay Inc. with a proven track record in enhancing team productivity and customer satisfaction. Skilled in training and mentoring staff while leveraging strategic planning and operations management. Expert in Microsoft Office, utilizing data analysis to drive informed decision-making and streamline processes for improved outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Settlement Supervisor
Pearlpay Inc.
03.2025 - Current
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improve customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increase team productivity by implementing efficient workflows and setting clear expectations for staff members.
Settlement Team Lead
Interactech Solutions Inc.
12.2024 - 03.2025
- Train new team members by relaying information on company procedures and safety requirements.
- Promote a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhance overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Evaluate employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Settlement Officer Team Leader
Central One Bataan Ph Inc.
01.2023 - 12.2024
- Prepare accurate reports detailing the progress of each case, facilitating improved decision-making among stakeholders.
- Reduce errors in settlement documents by implementing a thorough review process before final submission.
- Implement efficient organization strategies for case files, expediting access to critical information needed during closing procedures.
- Identify areas for process improvement, implementing changes that ultimately led to increased productivity and enhanced client satisfaction.
Data Analyst Team Leader
Gorgeous Legends Business Solutions Inc.
03.2021 - 12.2022
- Create various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improve decision-making processes with accurate data analysis and visualization techniques.
- Conduct comprehensive data analysis to support strategic planning, leading to more informed decision-making.
- Produce monthly reports using advanced Excel spreadsheet functions.
Financial Analyst
Simple Coded Tech Solutions Inc.
05.2019 - 01.2021
- Conduct detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Facilitate smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Streamline financial reporting for better decision-making with clear, concise analysis and presentation.
- Train junior analysts on best practices in financial modeling, contributing to a stronger overall team performance.
Education
Bachelor of Science in Accountancy - Bachelor of Science in Accountancy
Polytechnic University of The Philippines - Bataan
Mariveles, Province Of Bataan, PhilippinesHigh School Diploma -
Mariveles National High School - Poblacion
Mariveles, Province Of Bataan, Philippines04-2012
No Degree -
Sisiman Elementary School
Mariveles, Province Of Bataan, Philippines03-2008
Skills
- Training and mentoring
- Staff management
- Customer service
- Decision-making
- Strategic planning
- Operations management
- Microsoft Office experience
Certification
A STEP AHEAD ON AML REGULATIONS: ONLINE ANTI-MONEY LAUNDERING/COUNTERING THE FINANCING OF TERRORISM/PROLIFERATION FINANCING (AML/CFT/PF) TRAINING - June 13, 2025
Timeline
Settlement Supervisor
Pearlpay Inc.
03.2025 - Current
Settlement Team Lead
Interactech Solutions Inc.
12.2024 - 03.2025
Settlement Officer Team Leader
Central One Bataan Ph Inc.
01.2023 - 12.2024
Data Analyst Team Leader
Gorgeous Legends Business Solutions Inc.
03.2021 - 12.2022
Financial Analyst
Simple Coded Tech Solutions Inc.
05.2019 - 01.2021
Bachelor of Science in Accountancy - Bachelor of Science in Accountancy
Polytechnic University of The Philippines - Bataan
High School Diploma -
Mariveles National High School - Poblacion
No Degree -
Sisiman Elementary School
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