Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Darlyn Larobis

Darlyn Larobis

Customer Service
Cebu City

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Customer Service Representative

Sykes Company
Cebu City
08.2021 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Cahier

Watsons Your Personal Store
Cebu City
04.2018 - 07.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Non Degree -

The Sisters of Mary School Girlstown
Talisay City Cebu
01.2006 - 12.2009

Skills

    Sales expertise

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Interests

I love Singing, I love to travel a lot, and I love to explore new things which I grow much faster with lots of knowledge and skills

Timeline

Customer Service Representative

Sykes Company
08.2021 - Current

Cahier

Watsons Your Personal Store
04.2018 - 07.2021

Non Degree -

The Sisters of Mary School Girlstown
01.2006 - 12.2009
Darlyn LarobisCustomer Service