Darlyn Givero Maiso
Licensed Professional Teacher
Quezon City
Summary
Experienced and adaptable professional with a strong track record of delivering exceptional results in fast-paced environments. I excel in prioritizing tasks, managing multiple projects, and driving innovative solutions, leveraging my collaborative approach to foster strong relationships with colleagues, clients and stakeholders. With expertise in problem-solving, communication and leadership, I analyze complex challenges, develop strategic solutions and effectively execute plans, driving continuous improvement and growth
Overview
10
10
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
Customer Service Representative
Sagility
08.2022 - 01.2025
- Provided exceptional customer service and achieved Best Agent award
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Managed approximately 60-75 incoming calls, emails per day from customers.'
Wrapping Department
Nutritive Food Snack Corporation
02.2022 - 07.2022
- Demonstrated attention to detail and efficiency
Quality Control
Digilab Philippines Corporation
07.2020 - 06.2021
- Ensured product quality and adherence to standards
Student Teacher/Intern
Buntay Elementary School
12.2018 - 05.2019
- Developed and implemented engaging lesson plans
- Demonstrated effective classroom management and collaboration
Administrative Assistant
Eastern Samar State University
10.2015 - 01.2017
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Cashier
DY STORE
04.2015 - 09.2015
- Managed transactions and ensured customer satisfaction.
Education
Bachelor of Elementary Education - Educational Psychology, Curriculum Development, Classroom Management
Eastern Samar State University
01.2015 - 01.2019
High School Diploma -
Oras National Agro-Industrial School
01.2011 - 01.2015
Elementary Diploma - undefined
Buntay Elementary School
01.2006 - 01.2011
Skills
Leadership and teamwork
Time management and organization
Problem-solving and critical thinking
Communication and interpersonal skills
Adaptability and flexibility
Microsoft Office (Word, Excel, PowerPoint)
Google Suite (Docs, Sheets, Slides)
Computer literacy
Educational software
Personal Qualities
- Hardworking and highly trainable
- Open-minded and adaptable
- Strong work ethic and professionalism
Timeline
Customer Service Representative
Sagility
08.2022 - 01.2025
Wrapping Department
Nutritive Food Snack Corporation
02.2022 - 07.2022
Quality Control
Digilab Philippines Corporation
07.2020 - 06.2021
Student Teacher/Intern
Buntay Elementary School
12.2018 - 05.2019
Administrative Assistant
Eastern Samar State University
10.2015 - 01.2017
Cashier
DY STORE
04.2015 - 09.2015
Bachelor of Elementary Education - Educational Psychology, Curriculum Development, Classroom Management
Eastern Samar State University
01.2015 - 01.2019
High School Diploma -
Oras National Agro-Industrial School
01.2011 - 01.2015
Elementary Diploma - undefined
Buntay Elementary School
01.2006 - 01.2011
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