Dariel Dagohoy
Shift Manager
Oroquieta City
Summary
Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.
Overview
9
9
years of professional experience
11
11
years of post-secondary education
Work History
Shift Manager
Angels Pizza
10.2022 - Current
- Supervised team operations to ensure efficient workflow during peak hours.
- Trained new staff on customer service standards and food safety protocols.
- Coordinated inventory management, reducing waste through effective stock rotation.
- Implemented employee scheduling to optimize labor costs and enhance coverage.
- Resolved customer complaints swiftly, improving overall satisfaction ratings.
- Monitored food preparation processes for adherence to health regulations and quality standards.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
Storekeeper
Profoods International Inc.
10.2020 - 08.2022
- Managed inventory control processes to ensure accurate stock levels and timely replenishment.
- Coordinated receiving, storage, and distribution of products to optimize warehouse operations.
- Trained new staff on safety protocols and operational procedures for efficient workflows.
- Implemented process improvements that enhanced inventory accuracy and reduced discrepancies.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Minimized losses due to spoilage or damage by implementing proper handling techniques and storage conditions for goods.
Factory Worker
Monde Nissin
10.2018 - 04.2019
- Operated production machinery to maintain high-quality standards while supporting efficient workflow.
- Monitored assembly line processes, identifying areas for improvement and implementing best practices.
- Trained new employees on safety protocols and operational procedures to enhance team performance.
- Collaborated with team members to resolve production issues, ensuring timely completion of tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Operated machinery according to safety protocols and standard operating procedures.
- Conducted routine maintenance on equipment to minimize downtime and enhance efficiency.
Waiter
Rhovics Place
08.2017 - 06.2018
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed table assignments and coordinated with kitchen staff for timely food delivery.
- Trained new staff on restaurant procedures, enhancing team efficiency and service quality.
- Handled cash transactions accurately and maintained financial records for nightly sales.
- Resolved customer complaints swiftly, maintaining a positive dining experience for patrons.
- Developed and maintained strong relationships with regular customers, fostering loyalty and engagement.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Communicated with kitchen staff to enable accurate food preparation.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Bachelor of Science Marine Transportation
Misamis Institute of Technology
Ozamis City, Misamis Occidental 2014.06 - 2017.04
Seconday Level
Mobod Intergrated School
Mobod, Oroquieta City, Misamis Occidental 06.2010 - 03.2014
Elementary Level
Mobod Integrated School
Mobod, Oroquieta City, Misamis Occidental 07.2005 - 03.2010
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Workplace safety
Staff motivation
Opening and closing procedures
Quality assurance
Teamwork
Multitasking and prioritizing
Timeline
Shift Manager
Angels Pizza
10.2022 - Current
Storekeeper
Profoods International Inc.
10.2020 - 08.2022
Factory Worker
Monde Nissin
10.2018 - 04.2019
Waiter
Rhovics Place
08.2017 - 06.2018
Bachelor of Science - Bachelor of Science Marine Transportation
Misamis Institute of Technology
2014.06 - 2017.04
Seconday Level
Mobod Intergrated School
06.2010 - 03.2014
Elementary Level
Mobod Integrated School
07.2005 - 03.2010
Personal Information
- Age : 28 yrs of age
- Gender : Male
- Date of Birth : November 22, 1997
- Place of Birth : Oroquieta City
- Permanent Address : Mobod, Oroquieta City, Misamis Occidental 7207
- Nationality : Filipino