Soft word and Excel
Daphnie Grace A. Angcla
Sales Associate
Tandag City
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Sales Associate
MD ARREZA STORE
10.2017 - Current
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Intern
Saint Theresa College of Tandag Inc
03.2020 - 06.2020
Intern
Shacene Pension House and Restaurant
03.2019 - 05.2019
Education
Bachelor of Science - Hotel and Restaurant Management
Saint Theresa College of Tandag Inc.
Tandag City, Surigao del Sur 01.2020 - 01.2021
Secondary - undefined
Jacinto P. Elpa National Highschool
01.2005 - 01.2006
Primary - undefined
Tandag Pilot Elementary School
01.2001 - 01.2002
Skills
Listening Skills
Teamwork and Collaboration
Upselling
Payment Processing
Multi-tasking strength
Business Development
Problem-solving skills
Relationship Building
Sales Strategies
Excellent people skills
Reliable and punctual
Verbal/written communication
Cash Handling
Flexible Schedule
Cleaning techniques
Certification
I hereby certify that the above information is all true and reliable.
Internship
- Shacene Pension House and Restaurant, 03/01/19, 05/31/19
- Saint Theresa College of Tandag Inc., 03/01/20, 06/30/20
Educationalattainment
Saint Theresa College of Tandag Inc., Bachelor of Science in Hotel and Restaurant Management, 2020-2021, Tandag City, Surigao del Sur, Jacinto P. Elpa National Highschool, 2005-2006, Capitol Hills, Telaje, Tandag City, Tandag Pilot Elementary School, 2001-2002, Bag-ong Lungsod, Tandag City
Applicant
Daphnie Grace A. Angcla
References
- Mrs. Abigail Yu, Business woman, Mabua, Tandag City, Surigao Del Sur, 09088740533
- Mr. Dege Naupan, CBME Program Head Department, Saint Theresa College of Tandag Inc., 09306060727
- Mrs. Dorothy L. Suazo, School Head of Buenavista Elementary School, 09284350379
Personal Information
- Age: 34
- Height: 5'1
- Citizenship: Filipino
- Date of Birth: 03/28/90
- Gender: Female
- Marital Status: Married
- Religion: Baptist
Software
Timeline
Intern
Saint Theresa College of Tandag Inc
03.2020 - 06.2020
Bachelor of Science - Hotel and Restaurant Management
Saint Theresa College of Tandag Inc.
01.2020 - 01.2021
Intern
Shacene Pension House and Restaurant
03.2019 - 05.2019
Sales Associate
MD ARREZA STORE
10.2017 - Current
Secondary - undefined
Jacinto P. Elpa National Highschool
01.2005 - 01.2006
Primary - undefined
Tandag Pilot Elementary School
01.2001 - 01.2002
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