Danwen Levin Servito
Mapandan, Province Of Pangasinan,PAN
Summary
Proven team player and goal-oriented professional with extensive experience in customer service and time management, notably at Hoka Brew, Tokyo-Tokyo and Scentsmith Perfumery Incorporated. Excelled in building customer relationships and efficiently handling transactions, contributing to enhanced customer satisfaction and repeat business. Skilled in resolving complaints and promoting a positive dining experience, demonstrating strong teamwork and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sales Associate
Scentsmith Perfumery Incorporated
06.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Kitchen and Dining Staff
Tokyo-Tokyo
01.2024 - 06.2024
- Contributed to increased sales by upselling menu items and promoting daily specials to customers.
- Maintained knowledge of current menu offerings and ingredients, enabling accurate responses to customer inquiries about potential allergens or dietary restrictions.
- Assisted in maintaining a clean and organized dining area for an enjoyable guest experience.
- Provided exceptional service to diverse clientele, accommodating special requests whenever possible.
Dining Staff and Barista
Hoka Brew
08.2022 - 12.2023
- Supported management in maintaining a high level of customer satisfaction by consistently delivering exceptional service and fostering loyalty among patrons.
- Ensured proper food handling and storage practices were followed, minimizing waste and ensuring a safe dining environment for guests.
- Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged repeat business.
Education
Bachelor of Science - Business Administration And Management
Kingfisher School of Business And Finance
Dagupan, Province Of Pangasinan, Philippines08-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Goal oriented
Timeline
Sales Associate
Scentsmith Perfumery Incorporated
06.2024 - 02.2025
Kitchen and Dining Staff
Tokyo-Tokyo
01.2024 - 06.2024
Dining Staff and Barista
Hoka Brew
08.2022 - 12.2023
Bachelor of Science - Business Administration And Management
Kingfisher School of Business And Finance
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