Dante Jr. Begino
Hotel And Restaurant Management
Tabaco, Province Of Albay
Summary
Dynamic hospitality professional with a proven track record at Lotus Blu Hotel, excelling in housekeeping and customer service. Recognized for enhancing guest satisfaction through effective communication and personalized service. Adept at work planning and organization, contributing to streamlined operations and positive guest experiences. Committed to upholding high standards of cleanliness and hygiene.
Experienced hospitality professional prepared to excel in maintaining cleanliness and comfort for guests. Proven track record of reliability, adaptability, and working well within team environments to deliver high-quality results. Skilled in sanitation, customer service, and attention to detail, ensuring welcoming and pristine atmosphere. Known for strong work ethic, effective communication, and focus on exceeding expectations.
Overview
8
8
years of professional experience
Work History
Hotel Room Attendant
Lotus Blu Hotel Naga
02.2023 - Current
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Managed inventory levels and replenished supplies as needed, minimizing waste and reducing costs.
- Assisted in the development of new cleaning procedures resulting in streamlined operations.
- Upheld strict hygiene standards, adhering to proper cleaning protocols for optimal guest health and safety.
- Provided personalized service to VIP guests by accommodating special requests when possible.
Shift Leader
Alfametro Marketing
01.2020 - 08.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Retail Merchandiser
Flyaces
04.2018 - 01.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Hotel Room Attendant
Lotus Blu Hotel Legazpi
08.2017 - 01.2018
- Contributed to positive guest reviews, providing exceptional service during their stay.
- Maintained excellent communication with front desk staff, reporting completed rooms for timely guest checkins.
- Provided personalized service to VIP guests by accommodating special requests when possible.
Education
Bachelor of Science - Hotel And Restaurant Management
Mariner's Polytechnic Colleges Foundation
Rawis Legazpi City 04.2001 -
Skills
Housekeeping
Timeline
Hotel Room Attendant
Lotus Blu Hotel Naga
02.2023 - Current
Shift Leader
Alfametro Marketing
01.2020 - 08.2020
Retail Merchandiser
Flyaces
04.2018 - 01.2019
Hotel Room Attendant
Lotus Blu Hotel Legazpi
08.2017 - 01.2018
Bachelor of Science - Hotel And Restaurant Management
Mariner's Polytechnic Colleges Foundation
04.2001 -
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