Summary
Overview
Work History
Education
Skills
Timeline

Danneca Tagcaret

TANAY

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Customer Service Representative

Alta Resources
Pasig, Manila
10.2023 - 01.2024
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Sales Assistant

Evelyn Cold Cuts
TANAY
06.2021 - 08.2023
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.

Human Resources Intern

Tanay Municipality
TANAY
09.2022 - 02.2023
  • Developed strong written and verbal communication skills.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Worked with HR team to coordinate company events.

Processed Meat Production

Three Sixteen
TANAY
07.2016 - 04.2021
  • Cut meat products with slicing equipment according to size specifications.
  • Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
  • Packaged and attached labeling to various meat selections.
  • Processed meat by cutting, sorting parts, deboning and grinding.

Education

Bachelor Of Business Administration - Human Resources Development

East Systems Colleges of Rizal, Morong, Rizal
06.2019 - 07.2023

Skills

Report preparation

undefined

Timeline

Customer Service Representative - Alta Resources
10.2023 - 01.2024
Human Resources Intern - Tanay Municipality
09.2022 - 02.2023
Sales Assistant - Evelyn Cold Cuts
06.2021 - 08.2023
East Systems Colleges of Rizal - Bachelor Of Business Administration, Human Resources Development
06.2019 - 07.2023
Processed Meat Production - Three Sixteen
07.2016 - 04.2021
Danneca Tagcaret